Implementation Difficulty

Implementation Difficulty

Craig LeClair (ADP Brokerage Services, USA)
Copyright: © 2005 |Pages: 33
DOI: 10.4018/978-1-59140-805-5.ch004


To be successful a customers must be able to install and implement the enterprise solution within a reasonable time and without too much effort. Many potentially strong solutions require too much effort by the customer. This chapter has four parts to address the implementation issue. We look first at where we are today and try to understand customer’s disillusionment with the speed, flexibility, ROI and interoperability of enterprise software installations. These are circumstances we cannot control. We are where we are.

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