An Implementation View of Value

An Implementation View of Value

Craig LeClair (ADP Brokerage Services, USA)
Copyright: © 2005 |Pages: 9
DOI: 10.4018/978-1-59140-805-5.ch001


Enterprise-level information systems are the information technologies (IT) that firms use to support their core business processes, such as sales, finance and operations. Well-known examples of these include enterprise resource planning (ERP), customer relationship management (CRM), business intelligence (BI) and supply chain management (SCM). There are also thousands of more specialized applications.

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