MLA
Hall, Lynne and Sarah Woods. "The Importance of Similarity in Empathic Interaction." Encyclopedia of Human Computer Interaction, edited by Claude Ghaoui , IGI Global, 2006, pp. 303-310. http://doi:10.4018/978-1-59140-562-7.ch047
APA
Hall, L., & Woods, S. (2006). The Importance of Similarity in Empathic Interaction. In Ghaoui , C. (Ed.), Encyclopedia of Human Computer Interaction (pp. 303-310). IGI Global. http://doi:10.4018/978-1-59140-562-7.ch047
Chicago
Hall, Lynne, and Sarah Woods. "The Importance of Similarity in Empathic Interaction." In Encyclopedia of Human Computer Interaction. edited by Claude Ghaoui , 303-310. Hershey, PA: IGI Global, 2006. http://doi:10.4018/978-1-59140-562-7.ch047
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