Encyclopedia of Human Computer Interaction

Encyclopedia of Human Computer Interaction

Claude Ghaoui (Liverpool John Moores University, UK )
Indexed In: SCOPUS View 1 More Indices
Release Date: December, 2005|Copyright: © 2006 |Pages: 780
DOI: 10.4018/978-1-59140-562-7
ISBN13: 9781591405627|ISBN10: 1591405629|EISBN13: 9781591407980
  • Printed-On-Demand (POD)
  • Usually ships one day from order
(Multi-User License)
List Price: $255.00
10% Discount:-$25.50
  • Multi-user license (no added fee)
  • Immediate access after purchase
  • No DRM
  • ePub with PDF download
Hardcover +
(Multi-User License)
  • Printed-On-Demand (POD)
  • Usually ships one day from order
  • Multi-user license (no added fee)
  • Immediate access after purchase
  • No DRM
  • ePub with PDF download
(Individual Chapters)
  • Purchase individual chapters from this book
  • Immediate PDF download after purchase or access through your personal library
Description & Coverage

Human Computer Interaction (HCI) attracts innovation and creativity because of its multi-disciplinary nature, in computing and IT research and development. For the last 25 years, it inspired new solutions, specially, for the benefit of the user as a human being, making the user the focal point which technology should serve rather than the other way round.

The Encyclopedia of Human Computer Interaction is the most thorough and definitive source providing coverage of everything related to the field of human computer interaction (HCI). This encyclopedia covers a wide range of HCI related topics such as concepts, design, usability, evaluation, innovations, and applications of HCI in organizations around the globe. Over 120 contributors and advisors from around the world have conferred their expertise to this publication, and with over 830 key terms and definitions as well as more than 2,600 references, this encyclopedia is the single source of authoritative and contemporary research in field of human computer interaction.The Encyclopedia of Human Computer Interaction also includes coverage of real life experiences and cases of HCI and the lessons learned helping readers to learn extensively about this important field of study.


The many academic areas covered in this publication include, but are not limited to:

  • Creativity and innovation possibilities with HCI
  • CSCW
  • Design and interaction
  • HCI principles and concepts
  • Multi-disciplinary nature of HCI
  • New advances and future research directions
  • Usability engineering and usability evaluation
  • User interfaces and technological applications
  • Various applications
Reviews and Testimonials

...it is a set of articles on a wide range of HCI topics that could be used as a first set of readings for a senior undergraduate or postgraduate course dealing with HCI. For that purpose it will be very useful and a natural choice for all university libraries, and to libraries the electronic book version is an alternative.

– Online Information Review, Volume 30 (5)

The Encyclopedia of Human Computer Interaction is an authoritative, thorough and well researched reference source that manages to present both breadth and depth of coverage of HCI.

– Issues in Science and Technology Librarianship, Spring 2006

This encyclopedia is a general reference for researchers and HCI professionals as well as undergraduate and graduate students in related areas, such as education.

– American Reference Books Annual (ARBA) 2006

This reference compiles encyclopedia-style articles on established and experimental topics in the field, in the areas of human-computer interaction paradigms, the design process, theories, and analysis. Material on applications looks at the relevance of human-computer interaction research in fields such as e-learning, health informatics, multimedia, and ubiquitous computing.

– SciTech Book News, Vol. 30, No. 4
Table of Contents
Search this Book:
Editor Biographies
Claude Ghaoui Ph. D., is a senior lecturer in computer systems (since 1995) at the School of Computing and Mathematical Sciences, Liverpool JMU, UK. Her research interests and expertise are mainly in human computer interaction, multimedia/Internet technology and their applications in education. She is a UK correspondent for EUROMICRO (since 1998) and served on programme committees for several international HCI/multimedia conferences. Since 2000, she has been an advisor for eUniservity (UK-based), which promotes and provides online learning. She is the editor of two books, “E-Educational Applications: Human Factors and Innovative Approaches”, 2004 published by IRM Press, and “Usability Evaluation of Online Learning Programs”, 2003 published by Information Science Publishing. She is also the editor-in-chief of the International Journal of Interactive Technology and Smart Education.
Editorial Review Board

Ravin Balakrishnan
University of Toronto, Canada

David Benyon
Napier University, UK

Mary Czerwinski
Microsoft Research, USA

David R. Danielson
Stanford University, USA

Gabriel Jacobs
University of Wales Swansea, UK

John Knight
University of Central England, UK

Ritchie Macefield
Staffordshire University, UK

Kai Richter
Computer Graphics Centre (ZGDV), Germany

Amy M. Shapiro
University of Massachusetts Dartmouth, USA

Peer Review Process
The peer review process is the driving force behind all IGI Global books and journals. All IGI Global reviewers maintain the highest ethical standards and each manuscript undergoes a rigorous double-blind peer review process, which is backed by our full membership to the Committee on Publication Ethics (COPE). Learn More >
Ethics & Malpractice
IGI Global book and journal editors and authors are provided written guidelines and checklists that must be followed to maintain the high value that IGI Global places on the work it publishes. As a full member of the Committee on Publication Ethics (COPE), all editors, authors and reviewers must adhere to specific ethical and quality standards, which includes IGI Global’s full ethics and malpractice guidelines and editorial policies. These apply to all books, journals, chapters, and articles submitted and accepted for publication. To review our full policies, conflict of interest statement, and post-publication corrections, view IGI Global’s Full Ethics and Malpractice Statement.



Human computer interaction (HCI) evolved as a recognized discipline that attracts innovation and creativity. For the last 25 years, it inspired new solutions, especially for the benefit of the user as a human being, making the user the focal point that technology should serve rather than the other way around. The advent of the Internet, combined with the rapidly falling prices and increasing capability of personal computers, among other things, made the 1990s a period of very rapid change in technology. This has major implications on HCI research and advances, where people's demands and expectations as users of technology increased.

There is currently no agreement upon definition of the range of topics which form the area of human-computer interaction. Based on the definition given by the ACM Special Interest Group on Computer-Human Interaction Curriculum Development, which is also repeated in most HCI literature, the following is considered as an acceptable definition:

Human-computer interaction is a discipline concerned with the design, evaluation and implementation of interactive computing systems for human use in a social context, and with the study of major phenomena surrounding them..

A significant number of major corporations and academic institutions now study HCI. Many computer users today would argue that computer makers are still not paying enough attention to making their products "usable". HCI is undoubtedly a multi-disciplinary subject, which draws on disciplines such as psychology, cognitive science, ergonomics, sociology, engineering, business, graphic design, technical writing, and, most importantly, computer science and system design/software engineering.

As a discipline, HCI is relatively young. Throughout the history of civilization, technological innovations were motivated by fundamental human aspirations and by problems arising from human-computer interactions. Design, usability and interaction are recognised as the core issues in HCI.

Today, profound changes are taking place that touch all aspects of our society: changes in work, home, business, communication, science, technology, and engineering. These changes, as they involve humans, cannot but influence the future of HCI since they relate to how people interact with technology in an increasingly dynamic and complex world. This makes it even more essential for HCI to play a vital role in shaping the future.

Therefore, preparing an encyclopedia of HCI that can contribute to the further development of science and its applications, requires not only providing basic information on this subject, but also tackling problems that involve HCI issues in a wider sense, for example, by addressing HCI in and for various applications, that is, e-learning, health informatics, and many others.


The following are some challenges in the HCI field, which were taken into consideration when compiling this encyclopedia:

  • HCI is continually evolving with the fast change in technology and its cost. We, therefore, covered basic concepts/issues and also new advances in the field.
  • The need to strike a balance between covering theory, methods/models, applications, experiences, and research. The balance was sought to provide a rich scientific and technical resource from different perspectives.
  • The most important purpose of an encyclopedia in a particular discipline is to be a basic reference work for readers who need information on subjects in which they are not experts. The implication of "basic" is that an encyclopedia, while it should attempt to be comprehensive in breadth of coverage, cannot be comprehensive in the depth with which it treats most topics. What constitutes breadth of coverage is always a difficult question, and it is especially so for HCI, a relatively new discipline that has evolved over the past three decades and is still changing rapidly.
  • An encyclopedia should, however, direct the reader to information at a deeper level, as this encyclopedia does through bibliographic references, indexed keywords, and so forth.
  • This encyclopedia differs from other similar related references in that it covers core HCI topics/issues (that we see in most standard HCI books) as well as the use of HCI in various applications and recent advances and research. Thus the choice of specific topics for this encyclopedia has required our judgment of what is important. While there may be disagreement about the inclusion or exclusion of certain topics, we hope and believe that this selection is useful to a wide spectrum of readers. There are numerous articles that integrate the subject matter and put it into perspective. Overall, the encyclopedia is a general reference to HCI, its applications, and directions.

In order to meet these challenges, we invited professionals and researchers from many relevant fields and expertise to contribute. The resulting articles that appear in this volume were selected through a double-blind review process followed by rounds of revision prior to acceptance. Treatment of certain topics is not exclusive according to a given school or approach, and you will find a number of topics tackled from different perspectives with differing approaches. A field as dynamic as HCI will benefit from discussions, different opinions, and, wherever possible, a consensus.

An encyclopedia traditionally presents definitive articles that describe well-established and accepted concepts or events. While we have avoided the speculative extreme, this volume includes a number of entries that may be closer to the "experimental" end of the spectrum than the "well-established" end. The need to do so is driven by the dynamics of the discipline and the desire, not only to include the established, but also to provide a resource for those who are pursuing the experimental. Each author has provided a list of key terms and definitions deemed essential to the topic of his or her article. Rather than aggregate and filter these terms to produce a single "encyclopedic" definition, we have preferred instead to let the authors stand by their definition and allow each reader to interpret and understand each article according to the specific terminology used by its author(s).

Physically, the articles are printed in alphabetical order by their titles. This decision was made based on the overall requirements of Idea Group Reference’s complete series of reference encyclopedias. The articles are varied, covering the following main themes: 1) Foundation (e.g., human, computer, interaction, paradigms); 2) Design Process (e.g., design basics, design rules and guidelines, HCI in software development, implementation, evaluation, accessible design, user support); 3) Theories (e.g., cognitive models, social context and organisation, collaboration and group work, communication); 4) Analysis (e.g., task analysis, dialogue/interaction specification, modelling); and 5) HCI in various applications (e.g., e-learning, health informatics, multimedia, Web technology, ubiquitous computing, mobile computing).

This encyclopedia serves to inform practitioners, educators, students, researchers, and all who have an interest in the HCI field. Also, it is a useful resource for those not directly involved with HCI, but who want to understand some aspects of HCI in the domain they work in, for the benefit of "users". It may be used as a general reference, research reference, and also to support courses in education (undergraduate or postgraduate).


Human computer interaction will continue to strongly influence technology and its use in our every day life. In order to help develop more "usable" technology that is "human/user-centred", we need to understand what HCI can offer on these fronts: theoretical, procedural, social, managerial, and technical.

The process of editing this encyclopedia and the interaction with international scholars have been most enjoyable. This book is truly an international endeavour. It includes 109 entries and contributions by internationally-talented authors from around the world, who brought invaluable insights, experiences, and expertise, with varied and most interesting cultural perspectives in HCI and its related disciplines.

It is my sincere hope that this volume serves not only as a reference to HCI professionals and researchers, but also as a resource for those working in various fields, where HCI can make significant contributions and improvements.

Claude Ghaoui
Liverpool John Moores University, UK