Key Success Factors for Developing and Implementing a Workplace Skills Plan

Key Success Factors for Developing and Implementing a Workplace Skills Plan

Thea Van der Westhuizen (University of KwaZulu Natal, South Africa) and Proctus Lucky Shange (Limpopo Department of Education, South Africa)
DOI: 10.4018/978-1-5225-3906-3.ch007


The aim of this chapter is to determine the key success factors for implementing a workplace skills plan (WSP). To obtain perspectives of department managers on the key success factors for implementation of a WSP in the Limpopo Department of Education, a quantitative research approach was used. A probability sample of 75 managers was selected. The sample was composed comprise 51% women and 49% men. Of the sample, 74% of the participating managers were members of the skills development committee. The study revealed various key success factors for WSP implementation that were determined by managers, which included aspects of information gathering to inform a WSP, aspects of skills auditing, aspects of compiling and submitting a WSP, aspects of implementing, monitoring, and evaluating a WSP, and aspects of reporting on an implemented WSP. The chapter provides insights for organisations in implementing a WSP according to the determined key success factors, identifies obstacles that may hinder the implementation, and recommends strategies that can be implemented.
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Each year the DoE spends millions of rands on skills development training programmes for its employees, based on an annually compiled WSP. As described by Hattingh (2004), a WSP is a skills planning document indicating all the skills development programmes that an organisation needs to implement within a particular financial year. Its purpose is therefore to give strategic direction to skills enhancement so that employees play an optimally effective and efficient role in the work of the organisation.

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