Knowledge Management in University-Software Industry Collaboration

Knowledge Management in University-Software Industry Collaboration

Marcello Chedid (University of Aveiro, Portugal) and Leonor Teixeira (IEETA / DEGEIT, University of Aveiro, Portugal)
DOI: 10.4018/978-1-7998-3476-2.ch028


The university-software industry collaboration relationship has been represented a key resource, to the extent that together they can more easily promote technological development that underpins innovation solutions. Through a literature review, this chapter aims to explore the concepts and the facilitator or inhibitor factors associated with the collaboration relationships between university and software industry, taking knowledge management into account. This chapter is organized as follows. In the first section, the authors briefly introduce university, software industry, and knowledge management. The following section, based on the literature reviewed, provides a critical discussion of the university-software industry collaboration relationship, knowledge management in knowledge intensive organizations or community, and knowledge management in collaboration relationship between these two types of industries. Finally, in the rest of the sections, the authors point to future research directions and conclude.
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In this section, this chapter outlines a brief theoretical foundation of the study. The first part covers the context of the study. The second part presents the knowledge management.

Key Terms in this Chapter

University-Industry Collaboration: Bi-directional relationship between university and industry organizations, established to enable the diffusion of creativity, ideas, skills and people with the aim of creating mutual value over time.

Knowledge Intensive Organizations: Organizations that are characterized by a high proportion of highly qualified workers and where knowledge is of more importance than other inputs.

Multidisciplinary Team: A group composed of members with varied but complimentary experience, qualifications, and skills that contribute to the achievement of specific objectives.

University: An academic community, made up of schools, departments/colleges, research units, research laboratories and interface units (e.g. technology transfer units, university-company relationship units).

Codification Approach: Codification is a 'knowledge conversion' approach to document knowledge, focusing on the use of technology. This approach is closely associated with explicit knowledge.

Personalization Approach: Personalization is a 'person-to-person' approach; meaning that knowledge is closely related to the person who developed or holds it and is shared through face-to-face contact. This approach is more closely associated with tacit knowledge.

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