MLA
Heiskala, Mikko, et al. "Mass Customization with Configurable Products and Configurators: A Review of Benefits and Challenges." Mass Customization for Personalized Communication Environments: Integrating Human Factors, edited by Constantinos Mourlas and Panagiotis Germanakos, IGI Global, 2010, pp. 75-106. https://doi.org/10.4018/978-1-60566-260-2.ch006
APA
Heiskala, M., Tihonen, J., Paloheimo, K., & Soininen, T. (2010). Mass Customization with Configurable Products and Configurators: A Review of Benefits and Challenges. In C. Mourlas & P. Germanakos (Eds.), Mass Customization for Personalized Communication Environments: Integrating Human Factors (pp. 75-106). IGI Global. https://doi.org/10.4018/978-1-60566-260-2.ch006
Chicago
Heiskala, Mikko, et al. "Mass Customization with Configurable Products and Configurators: A Review of Benefits and Challenges." In Mass Customization for Personalized Communication Environments: Integrating Human Factors, edited by Constantinos Mourlas and Panagiotis Germanakos, 75-106. Hershey, PA: IGI Global, 2010. https://doi.org/10.4018/978-1-60566-260-2.ch006
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