MLA
Sewchurran, Kosheek and Doncho Petkov. "Mixing Soft Systems Methodology and UML in Business Process Modeling." Best Practices and Conceptual Innovations in Information Resources Management: Utilizing Technologies to Enable Global Progressions, edited by Mehdi Khosrow-Pour, D.B.A., IGI Global, 2009, pp. 82-102. http://doi:10.4018/978-1-60566-128-5.ch006
APA
Sewchurran, K., & Petkov, D. (2009). Mixing Soft Systems Methodology and UML in Business Process Modeling. In Khosrow-Pour, D.B.A., M. (Ed.), Best Practices and Conceptual Innovations in Information Resources Management: Utilizing Technologies to Enable Global Progressions (pp. 82-102). IGI Global. http://doi:10.4018/978-1-60566-128-5.ch006
Chicago
Sewchurran, Kosheek, and Doncho Petkov. "Mixing Soft Systems Methodology and UML in Business Process Modeling." In Best Practices and Conceptual Innovations in Information Resources Management: Utilizing Technologies to Enable Global Progressions. edited by Mehdi Khosrow-Pour, D.B.A., 82-102. Hershey, PA: IGI Global, 2009. http://doi:10.4018/978-1-60566-128-5.ch006
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