Navigating Leadership Challenges and Opportunities: A Strategic Framework for Excellence in Tourism

Abstract

The tourism sector is a pivotal contributor to economic growth, employment generation, and foreign exchange in India. Despite its substantial potential, the sector grapples with challenges such as high employee turnover, technological disruptions, and the demand for sustainable practices. This study examines the leadership challenges and opportunities within the tourism industry, emphasizing the role of transformational, adaptive, and sustainable leadership in achieving human capital excellence. It introduces the Integrated Leadership for Human Capital Excellence in Tourism (ILHCET) model, which aligns leadership with workforce optimization, technology integration, and sustainability.