MLA
Lederer, Albert L., and John Benamati. "What’s New? The Challenges of Emerging Information Technologies." Strategies for Managing Computer Software Upgrades, edited by Neil G. Shaw, IGI Global, 2001, pp. 11-13. https://doi.org/10.4018/978-1-930708-04-4.ch002
APA
Lederer, A. L. & Benamati, J. (2001). What’s New? The Challenges of Emerging Information Technologies. In N. Shaw (Ed.), Strategies for Managing Computer Software Upgrades (pp. 11-13). IGI Global. https://doi.org/10.4018/978-1-930708-04-4.ch002
Chicago
Lederer, Albert L., and John Benamati. "What’s New? The Challenges of Emerging Information Technologies." In Strategies for Managing Computer Software Upgrades, edited by Neil G. Shaw, 11-13. Hershey, PA: IGI Global, 2001. https://doi.org/10.4018/978-1-930708-04-4.ch002
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