MLA
Hersey, Leigh Nanney, and Gayla Schaefer. "New Communication Technology Integration: Recommendations for Public Sector Change." Returning to Interpersonal Dialogue and Understanding Human Communication in the Digital Age, edited by Michael A. Brown Sr. and Leigh Hersey, IGI Global, 2019, pp. 186-203. https://doi.org/10.4018/978-1-5225-4168-4.ch009
APA
Hersey, L. N. & Schaefer, G. (2019). New Communication Technology Integration: Recommendations for Public Sector Change. In M. Brown Sr. & L. Hersey (Eds.), Returning to Interpersonal Dialogue and Understanding Human Communication in the Digital Age (pp. 186-203). IGI Global. https://doi.org/10.4018/978-1-5225-4168-4.ch009
Chicago
Hersey, Leigh Nanney, and Gayla Schaefer. "New Communication Technology Integration: Recommendations for Public Sector Change." In Returning to Interpersonal Dialogue and Understanding Human Communication in the Digital Age, edited by Michael A. Brown Sr. and Leigh Hersey, 186-203. Hershey, PA: IGI Global, 2019. https://doi.org/10.4018/978-1-5225-4168-4.ch009
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