Operationalization from Dehumanizing Ideologies

Operationalization from Dehumanizing Ideologies

Karim A. Remtulla (University of Toronto, Canada)
DOI: 10.4018/978-1-61520-835-7.ch009


This chapter raises a socio-cultural critique of the ‘dehumanizing ideologies’ workplace e-learning scenario. Dehumanizing ideologies operationalize the workforce in the workplace through strategic priorities, value chains, and business processes. The workplace e-learning scenario of dehumanizing ideologies precipitates around the instantiation of three concepts: information and communication technologies (ICTs), knowledge, and commodification. An exploratory case study looks at Human Capital Theory. The basic assumptions on economics, knowledge, and people which permeate and sustain this socio-economic view are questioned. These pursuits result in a dichotomous worker (when people are considered as capital and, as such, separable from their knowledges). Unquestioned, socio-cultural assumptions and consequences now facing and evaluating the workforce also become known as are the pedagogical outcomes of a workplace e-learning that is interpreted by human capital theory and its concomitant ideologies. Socio-cultural insensitivity from workplace e-learning, in this scenario, comes from the basic, unquestioned assumption that workers are essentially socially flawed and culturally inferior; accountable for overcoming their sociocultural flaws and inferiorities; and, need to be operationalized by workplace e-learning, through strategic priorities, value chains, and business processes, to meet the expectations of the infallible and commodified workplace. The recurring confluence of commerce, technology, and government, all now become visible as they ideologically mould global, knowledgebased economic policies which in turn influence local knowledge management practices and apparatuses. Organizations that wish to participate in global, knowledge-based economies readily comply. Workplace e-learning now becomes another ideological instrument for the ideological pursuits of commodified knowledges from an operationalized and dehumanized subject within 21st century organizations.

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