Organizational Knowledge Sharing Based on the ERP Implementation of Yongxin Paper Co., Ltd.

Abstract

This case focuses on the effect of knowledge sharing in the process of enterprise resources planning (ERP) system implementation. Knowledge sharing mainly means the sharing and combination of tacit knowledge in the application of new techniques. Up to now, less than 20% of ERP implementations have varying degrees of success in Chinese companies. Yongxin is one such company that used knowledge sharing to successfully introduce an ERP management system. The authors hope that this case will not only inform researchers of a better design for knowledge sharing, but also assist companies implementing knowledge management in effective knowledge sharing.