Quality Practices for Managing Software Development in Information System

Abstract

Information Systems are developed and acquired in business organization in order to achieve the competitive advantage. A good quality information system plays vital role in providing good product and service value to its customers. This study intends to discuss suitable quality practices which could not only support development of a good quality software product but also linked up well with the strategic needs of the organizational business. It first presents what industry recommends for quality practices of software development. Then a framework has been presented that links Information System’s development process improvement with strategic needs of an organization. It also demonstrates development of a primarily process improvement activity i.e. “process improvement plan” depicting how business goals leads to an adaptation of process framework like Capability Maturity Model for Development (CMMI-DEV) while using multi-model PI approach and the benefits achieved with its adaptation targeting development of a Quality Information System.