MLA
Chronis, Evelyn, Qiang Lu and Rohan Miller. "Social Media, Customer Relationship Management, and Consumers' Organic Food Purchase Behavior." Social Media Marketing: Breakthroughs in Research and Practice. IGI Global, 2018. 756-773. Web. 21 Apr. 2018. doi:10.4018/978-1-5225-5637-4.ch038
APA
Chronis, E., Lu, Q., & Miller, R. (2018). Social Media, Customer Relationship Management, and Consumers' Organic Food Purchase Behavior. In I. Management Association (Ed.), Social Media Marketing: Breakthroughs in Research and Practice (pp. 756-773). Hershey, PA: IGI Global. doi:10.4018/978-1-5225-5637-4.ch038
Chicago
Chronis, Evelyn, Qiang Lu and Rohan Miller. "Social Media, Customer Relationship Management, and Consumers' Organic Food Purchase Behavior." In Social Media Marketing: Breakthroughs in Research and Practice, ed. Information Resources Management Association, 756-773 (2018), accessed April 21, 2018. doi:10.4018/978-1-5225-5637-4.ch038
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