MLA
Jiang, James J., et al. "Systems Analysts' Attitudes Toward Information Systems Development." Strategies for Managing Computer Software Upgrades, edited by Neil G. Shaw, IGI Global, 2001, pp. 179-188. https://doi.org/10.4018/978-1-930708-04-4.ch013
APA
Jiang, J. J., Klein, G., & Balloun, J. L. (2001). Systems Analysts' Attitudes Toward Information Systems Development. In N. Shaw (Ed.), Strategies for Managing Computer Software Upgrades (pp. 179-188). IGI Global. https://doi.org/10.4018/978-1-930708-04-4.ch013
Chicago
Jiang, James J., Gary Klein, and Joseph L. Balloun. "Systems Analysts' Attitudes Toward Information Systems Development." In Strategies for Managing Computer Software Upgrades, edited by Neil G. Shaw, 179-188. Hershey, PA: IGI Global, 2001. https://doi.org/10.4018/978-1-930708-04-4.ch013
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