The E-Business Transformation Framework for E-Commerce Control and Monitoring Pattern

The E-Business Transformation Framework for E-Commerce Control and Monitoring Pattern

Antoine Trad (IBISTM, Switzerland) and Damir Kalpić (University of Zagreb, Croatia)
DOI: 10.4018/978-1-4666-9787-4.ch053
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E-Business refers to various types of businesses that are conducted using different types of electronic media and avant-garde services oriented technologies; where the most common form is the business that makes its transactions and revenue via the web (e-business, 2014); therefore there is a need for robustness that is supported by the control and monitoring module. The development and evolution of e-business related application fields like e-commerce are a fundamental factor for any e-economy and their usage makes an important difference between competing companies. The application of e-business related technologies increases savings in the building of global e-business infrastructures; and they are also an enabler for distributed control/monitoring systems (Trad & Kalpić, 2011). E-business projects are very difficult to implement, because of their complex and holistic nature, where the complexity is encountered in its implementation phase (Watt, 2014; Gudnason & Scherer, 2012). The technical implementation phase of an e-BTP is the major cause of high failure rates; therefore e-BTMs’ qualifications should encompass many types of skills that are needed for the automation in real-time of e-business related environments (Willaert, 2001). The Environment’s control and monitoring component supports the e-BTM in the process of controlling, evaluation and management of complexity in the e-BTP’s implementation phase.

Key Terms in this Chapter

Business Architects: Architects who design and implement business oriented architectures.

Critical Success Factors: Independent variables that are used in the Environment to support the e-business transformation project, in various activities.

E-Business Readiness: The status and the capacity of the e-business enterprise to deploy and efficiently transform e-business environments.

Business Process Integration: A discipline that helps to glue various business scenarios and business services.

Business Activity Monitor: The business activity monitoring is used to monitor the company’s business activities.

E-Business Transformation Project’ Implementation: The e-business transformation project’s building, development and testing phase.

Information Technology Infrastructure Library’s Integration: A strategy for services: design, transition and implementation.

Decision Module: The Environment includes a central decision making module that supports the e-business transformation project team members to take decisions in a just-in-time manner.

E-Business Transformation Manager's Profile: A highly qualified technocrat who has cross-functional skills and decision making capacities.

Business Architecture: A blueprint of the enterprise’s business models that can be applied to align business’s strategic objectives and tactical evolution.

E-Business Transformation Manager: A person who has the capacity to finalize an e-business transformation project.

ADM: The Architecture Development method is the core of TOGAF, it is method for developing and managing the lifecycles of the enterprise’s architecture implementation.

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