The State of Art in Website Usability Evaluation Methods

The State of Art in Website Usability Evaluation Methods

Renuka Nagpal (Amity University - Uttar Pradesh, India), Deepti Mehrotra (Amity University - Uttar Pradesh, India) and Pradeep Kumar Bhatia (Guru Jambeshwar University of Science and Technology, India)
Copyright: © 2017 |Pages: 22
DOI: 10.4018/978-1-5225-1944-7.ch015


Measuring the usability of the website is a key metrics which all designers always tries to maximize. Compared to other software it is very difficult to estimate the website usability as each website has many objective and wide range of visitor with different learnability. The objective of this study is summarizing different approaches used to measure the usability of website. The current study includes the different approaches proposed in literature in last two decades. Approaches are classified in six broad categories and a comparison between them is done. Trends in web usability of evaluation approaches are understood in light of changing needs of website.
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Back Ground Of Website Usability

A large number of researchers proposes a wide range of definitions of usability and standards.

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