Understanding Telehealth From an Administrator's Perspective

Abstract

In most places and somewhat compounded in developing countries, huge gaps exist in health facilities between rural and urban areas. The cost of travel to a suitable facility with the need to take time off work for self and relatives are burdens, which have become solvable through technology. Telehealth cuts down health-related travel and can improve the organization brand and market reach. It also helps increase the total number of patients even while shortening turnaround time with better patient retention through all around comprehensive care. However, the incorporation of telehealth needs to be planned with careful micro-management and closely aligned to the overall vision and growth strategy of the organization. Knowledge of scope as well as pitfalls is important. Many such efforts have resulted in disappointing outcomes. Experience is being gained along with better understanding of the limitations.