What is Bureaucratic Model

Public administrations have followed an important process of change over the past few years. Starting from the new public management (NPM) movement, the way of working, the way of interpreting work, the concept of performance, efficiency, and economy, the managerial style have changed. The objective of this chapter is to provide a comprehensive overview of the public sector reform processes of recent years and, consequently, to identify something “new” concerning the public sector. By analysing the bureaucratic model and its fall, the NPM and post-NPM reforms, and by comparing the different perspectives, the aim is to propose new challenges and a new approach for public sector.