A business process philosophy that promotes goalsetting, data collection, and program evaluation towards the end of providing students with better experiences and outcomes.
Published in Chapter:
Expect What You Inspect: A Worked Example of Dashboards That Support Continuous Quality Improvement in Medical Education
Daniel Alexander Novak (Keck School of Medicine, University of Southern California, USA), Ronan Hallowell (Keck School of Medicine, University of Southern California, USA), and Donna Elliott (Keck School of Medicine, University of Southern California, USA)
Copyright: © 2020
|Pages: 22
DOI: 10.4018/978-1-7998-1468-9.ch022
Abstract
The Liaison Committee on Medical Education (LCME) requires that medical schools track compliance and continuous quality improvement (CQI) efforts across a broad range of LCME standards. However, LCME does not state what form these tracking efforts should take, or how medical schools should represent this information to the Committee or internally. This chapter provides an overview of the Keck School of Medicine of the University of Southern California's (KSOM) new approach to CQI tracking using an online dashboard. The project resulted in an online platform that represents the CQI project progress across a range of elements, maintains visual consistency across a range of data sources and file types, and is easily accessible by relevant stakeholders. This innovation from KSOM illustrates how a web-based platform supports CQI efforts, and how this design can be translated to other contexts. The design presented in this chapter provides guidelines for the development and innovation of CQI tracking initiatives at other schools.