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What is Dispatcher

Handbook of Research on ICTs and Management Systems for Improving Efficiency in Healthcare and Social Care
The person who decides which ambulance to send for an emergency call. The decision is based on the urgency of the request, location of ambulance, and other factors.
Published in Chapter:
Potential of GIS and Spatial Knowledge in Health Care and Public Safety
Eilon Blanc (Tel Aviv University, Israel) and Iris Reychav (Ariel University Center, Israel)
DOI: 10.4018/978-1-4666-3990-4.ch038
Abstract
Geographical Information Systems (GIS) are a relatively new tool in health care services and organizations. However, health-care professionals who know how to utilize GIS and other spatial tools get a powerful decision support tool. This chapter presents an overview of the GIS and spatial simulation in the health care environment. In the first section, an introduction to the situation is provided. Then, in the second section, the key terms are introduced: access in health care, GIS, and spatial simulation. In the third section, different cases where GIS supports decision making in the health care services are shown. In the fourth section, two examples of spatial simulation are shown. Finally, future research directions and conclusions are discussed.
Full Text Chapter Download: US $37.50 Add to Cart
More Results
Potential of GIS and Spatial Knowledge in Health Care and Public Safety
The person who decides which ambulance to send for an emergency call. The decision is based on the urgency of the request, location of ambulance, and other factors.
Full Text Chapter Download: US $37.50 Add to Cart
The First, First Responder: The Neglected Needs and Unique Challenges of Work as a 9-1-1 Telecommunicator
A person whose job entails coordinating the actions of first responders in reaction to an emergency, providing those individuals with relevant details of the emergency to enhance responder performance.
Full Text Chapter Download: US $37.50 Add to Cart
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