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What is E- Government

Encyclopedia of Information Science and Technology, Third Edition
A new form of public administration, based on the interactive use of information and communication technology (the Internet), with the dual aim of providing better services for citizens and businesses, as well as improving the internal processes of public organizations. This involves the optimization of the internal management of organizations and the provision of electronic services ( Lara & Martínez Usero, 2002 ).
Published in Chapter:
Telework and Management in Public Organizations
Ángel Belzunegui Eraso (Rovira i Virgili University, Spain) and Inmaculada Pastor Gosálbez (Rovira i Virgili University, Spain)
DOI: 10.4018/978-1-4666-5888-2.ch523
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