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What is Improve

Processual Perspectives on the Co-Production Turn in Public Sector Organizations
Achieve or produce something better than previously.
Published in Chapter:
Trust and Self-Efficacy as Enablers and Products of Co-Production in Health and Welfare Services
Kristina Areskoug Josefsson (VID Specialized University, Norway), Annika Nordin (Jönköping University, Sweden), and Sofia Kjellström (Jönköping University, Sweden)
DOI: 10.4018/978-1-7998-4975-9.ch003
Abstract
Health and welfare services are facing major challenges, including impaired efficiency in meeting the complex needs of users. To face these challenges, there is a need to develop new ways of working, such as co-production. It is a challenge to enable and enhance inclusive co-productive processes, but trust and self-efficacy are key concepts for success. Trust and self-efficacy can be considered as both enablers and products of co-production and are thus important to acknowledge together with contextual factors and to act upon at all organizational levels, starting with individual patients and users.
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