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What is IT Work-Force Management

Forecasting and Managing Risk in the Health and Safety Sectors
An institutional process that maximizes performance levels and competency for an organization in IT sector. The process includes all the activities needed to maintain a productive workforce.
Published in Chapter:
Future of Jobs and Humans in a Tech-Centric World
Rama Prasad Varanasi (Matryzel Consulting Sdn Bhdd, Malaysia)
Copyright: © 2019 |Pages: 10
DOI: 10.4018/978-1-5225-7903-8.ch005
Abstract
Modern technologies have presented the world with a plethora of new opportunities, from the mundane (reduced input rigor) through to new outcomes that eluded our collective wisdom and knowledge. These changes have confronted organizations with new risk types, spanning the strategic through to operational, resources through to circularity and sustainability. One poignant impact being seen today is the morphing between virtual and physical inputs (tech tools and humans), resulting in a demand for organizations to reinvigorate their business models in a manner that encompasses both types of inputs seamlessly. However, attendant issues with skills, job types, and tasks have come around full circle. One the one end, there is the fear of technology automating humans out of a job altogether (alongside the promise of enhancing individuals to pursue new skills in a cognitive world), while on the other end there are significant socio-economic concerns surrounding job losses and consequential impacts on the consumption-production continuum.
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