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What is Process-Centered

Chapter 5
Evaluating Mental Workload for Improved Workplace Performance
A holistic business view build-in to provide value into every process and its improvement by integrating best practices of analysis,design, change management, and deploying a value-driven culture.
Published in Chapter:
Quality Management Approach to Workload and Performance Evaluation: Interdependencies for Fair Measures
Eman A. Zabalawi (Higher Colleges of Technology, UAE)
Copyright: © 2020 |Pages: 20
DOI: 10.4018/978-1-7998-1052-0.ch005
Abstract
Literature suggests that many organizations have realized both savings and growth by implementing total quality management as an evolution that contributed to the development of principles and practices, the tools, and techniques for continual improvement to partners as employees, customers, suppliers, and owners. This chapter is spotting a correlation in the planning stage process-centered approach and its effect on employee workload design.
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