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What is Synchronous Communication Tools

Encyclopedia of Information Communication Technology
Synchronous communication tools enable real-time communication in a “same time-different place” mode, and allow people to connect instantly and at the same time. They include different tools such as video and audio conferencing, and real-time text-based tools (chat rooms, Internet Relay Chat (IRC) and ICQ (I Seek You) instant messaging services).
Published in Chapter:
Maria Ranieri (University of Florence, Italy)
Copyright: © 2009 |Pages: 7
DOI: 10.4018/978-1-59904-845-1.ch041
In recent years, there have been extensive discussions in the information system (IS) community on how to best respond to developments in the information and communications technology (ICT) industry. Some of these discussions have focused on the changing skills of IS graduates and have identified the need for graduates to have an integrated understanding of business processes and the ability to work effectively in teams to solve key business problems in the ICT industry. To better respond to the ICT changes, many firms have implemented companywide information systems called enterprise resource planning (ERP) systems to Many scholars believe that e-tutor support in a virtual learning environment is critical for the success of a student’s learning experience. Several reasons support this belief: “practical reasons such as reduction of drop-out rates, theoretical reasons such as mitigating student isolation, and moral reasons such as the obligation to help students succeed” (Denis, Watland, Pirotte, & Verday, 2004). Notwithstanding, the e-tutor profile is still uncertain and calls for deeper investigation and analysis. This paper aims to present a framework of competencies for specific e-tutor roles, through a literature review and personal experience.
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More Results
Language Teaching in Live Online Environments
Synchronous communication tools are Internet applications where messages among participants are transmitted with a delay below 0.5 seconds (chat, videoconferencing). These tools make it possible for participants to communicate synchronously (at the same time) regardless of their time zone or location.
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Bringing Out the Best in Virtual Teams
Communication occurs real time. Conferencing tools are synchronous. Participants must be together at the same time for the communication event to occur.
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