What is Alternative Dispute Resolution

Financial and social costs for nonprofits that do not follow legal and ethical human resources policies, procedures and practices, are substantial for social welfare nonprofit organisations. Especially, a knowledge deficiency in the area of employee discipline and discharge suggest that nonprofits struggle when these challenges occur. Often, such deficiencies have led to costly litigation, loss of funding and diminished public good will. Data is obtained from nonprofit social welfare service providers using surveys and interviews. This chapter contributes to the generation of knowledge in the areas of legal and ethical human management particularly as these relate to employee performance management and discipline, discharge and termination issues and concludes with alternative solutions, approaches and future research directions.