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Journal of Electronic Commerce in Organizations (JECO)
Open Access Journal
Clarivate Impact Factor 1.7

Journal of Electronic Commerce in Organizations (JECO)

This journal converted to Gold Open Access on January 1, 2022
Editor-in-Chief: Pedro Isaías (Information Systems & Technology Management School, UNSW, Sydney, Australia)
Indexed In: INSPEC, SCOPUS, Web of Science Emerging Sources Citation Index (ESCI) and 42 more indices
Published: Continuous Volume |Established: 2003
ISSN: 1539-2937|EISSN: 1539-2929|DOI: 10.4018/JECO
Latest Published Articles
Published: Mar 26, 2024
DOI: 10.4018/JECO.340940
Volume 22
Miguel Salazar-Kovaleff, David Mauricio
Small and medium enterprises (SMEs) generate 90% of employment and contribute more than 50% to the world product, where e-commerce (EC) is fundamental to their development. In this study, a... Show More
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Salazar-Kovaleff, Miguel, and David Mauricio. "Ten Years of SME E-Commerce Performance Factors and Metrics, 2011-2021." vol.22, no.1 2024: pp.1-27.


Salazar-Kovaleff, M. & Mauricio, D. (2024). Ten Years of SME E-Commerce Performance Factors and Metrics, 2011-2021. , 22(1), 1-27.


Salazar-Kovaleff, Miguel, and David Mauricio. "Ten Years of SME E-Commerce Performance Factors and Metrics, 2011-2021," 22, no.1: 1-27.

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Published: Feb 7, 2024
DOI: 10.4018/JECO.337362
Volume 22
E. Mitchell Church, Richelle Oakley DaSouza, Olajumoke A. Awe
As eCommerce has become widespread, the challenge of successfully navigating the returns process has grown perilous. The product returns issue is even more difficult for microenterprises that sell... Show More
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Church, E. Mitchell, et al. "Examining the Antecedents of Return Policy Leniency in eCommerce." vol.22, no.1 2024: pp.1-19.


Church, E. M., DaSouza, R. O., & Awe, O. A. (2024). Examining the Antecedents of Return Policy Leniency in eCommerce. , 22(1), 1-19.


Church, E. Mitchell, Richelle Oakley DaSouza, and Olajumoke A. Awe. "Examining the Antecedents of Return Policy Leniency in eCommerce," 22, no.1: 1-19.

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Published: Nov 8, 2023
DOI: 10.4018/JECO.333612
Volume 21
Michael Joshua Ayawei, Mpho Raborife, Daniel K. Maduku
This research examines the key factors of e-commerce adoption by South African and Nigerian B2B SMEs using a multi-perspective model that combines elements in the technological, organisational, and... Show More
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Ayawei, Michael Joshua, et al. "Assessing the Factors Underlying the Adoption of E-Commerce Among B2B SMEs: A Two-Country Study." vol.21, no.1 2023: pp.1-26.


Ayawei, M. J., Raborife, M., & Maduku, D. K. (2023). Assessing the Factors Underlying the Adoption of E-Commerce Among B2B SMEs: A Two-Country Study. , 21(1), 1-26.


Ayawei, Michael Joshua, Mpho Raborife, and Daniel K. Maduku. "Assessing the Factors Underlying the Adoption of E-Commerce Among B2B SMEs: A Two-Country Study," 21, no.1: 1-26.

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Description, Mission, Scope & Coverage
The Journal of Electronic Commerce in Organizations (JECO) provides insight into and understanding of the social, cultural, organizational, and cognitive impacts of innovative e-commerce technologies, and advances on organizations around the world. The journal also discusses the influence of... Show More
Mission & Scope:
The mission of the Journal of Electronic Commerce in Organizations (JECO) is to provide comprehensive coverage and understanding of the social, cultural, organizational, human, and cognitive impacts of innovative e-commerce technologies and advances on organizations around the world. These impacts include those of e-commerce on consumer behavior, as well as on organizational behavior... Show More
  • E-Business
  • E-Commerce Adoption
  • E-Commerce and Cultural Issues
  • E-Commerce and Customer Relationship Management
  • E-Commerce and Human Resource Management
  • E-Commerce and Organizational Behavior, Development, and Learning
  • E-Commerce and Policy
  • E-Commerce and Social Media
  • E-Commerce in Developing and Developed Countries
  • E-Commerce Management and Leadership
  • E-Commerce Security and Trust
  • E-Commerce Strategic Management
  • E-Commerce Stress and Strain Impacts
  • E-Commerce Technologies and the Workplace
  • E-Marketplace
  • E-Services and Technologies
  • Financial Information Systems
  • Global E-Commerce
  • Hospitality, Travel, and Tourism
  • Microfinance
  • Mobile Advertising
  • Mobile Commerce Technologies and Management
  • Mobile Services
  • New Technologies for Business
  • Online Marketing
  • Search Engine Optimization
  • Virtual and Augmented Reality in Business Environments
  • Virtual Commerce
  • Virtual Communities
  • Virtual Enterprises
  • Web Commerce Utilization and Management
  • Web Portals Technologies
Editorial Policy
IGI Global holds its journals to the highest ethical practices. View Full Editorial Policy
IGI Global Open Access
When you publish under the OA model with IGI Global, you enable your work to be viewed by millions of readers worldwide immediately after publication and you are able to experience our personal support and commitment to editorial service. This includes:
  • Timely Publication: Quick Turnarounds & Prompt Peer Review (No Embargoes)
  • Continuous Support: In-House, Personalized Service Throughout the Entire Process
  • Cutting-Edge Technology: Proprietary Technologies & Integrations With Major Open Access Platforms
  • Diverse Options: Individual APCs, Platinum Funding, Institutional Open Access Agreements, & More
  • Research Advancement First: IGI Global Prioritizes Research Over Profit by Forfeiting Subscription Revenue
  • Unmatched Transparency: Comprehensive Visibility in Processes, Licensing, & More
  • Rapid Transformation: IGI Global is One of Few Publishers That Have Completed the Open Access Transition
  • Independence and Integrity: IGI Global is Committed to Maintaining its Autonomy as an Independent Publisher
  • Medium-Sized, Yet Powerful: IGI Global Offers Advantages of a Medium-Sized Publisher With the Reach of a Larger Publisher
Article Processing Charges
Article Processing Charge (APC):

Payment of the APC fee (directly to the publisher) by the author or a funding body is not required until AFTER the manuscript has gone through the full double-anonymized peer review process and the Editor(s)-in-Chief at his/her/their full discretion has/have decided to accept the manuscript based on the results of the double-anonymized peer review process. 

What Does IGI Global's Open Access APC Cover?

In the traditional subscription-based model, the cost to the publisher to produce each article is covered by the revenue generated by journal subscriptions. Under OA, all the articles are published under a Creative Commons (CC BY) license; therefore, the authors or funding body will pay a one-time article processing charge (APC) to offset the costs of all of the activities associated with the publication of the article manuscript, including:

  • Digital tools used to support the manuscript management and review process
  • Typesetting, formatting and layout
  • Online hosting
  • Submission of the journal's content to numerous abstracts, directories, and indexes
  • Third-party software (e.g. plagiarism checks)
  • Editorial support which includes manuscript tracking, communications, submission guideline checks, and communications with authors and reviewers
  • All promotional support and activities which include metadata distribution, press releases, promotional communications, web content, ads, fliers, brochures, postcards, etc. for the journal and its published contents
  • The fact that all published articles will be freely accessible and able to be posted and disseminated widely by
    the authors
  • Professional line-by-line English language copy editing and proofreading*

*This service is only performed on article manuscripts with fully paid (not discounted or waived) APC fees.

APC Subsidizing and Funding

To assist researchers in covering the costs of the APC in OA publishing, there are various sources of OA funding. Additionally, unlike many other publishers, IGI Global offers flexible subsidies, 100% Open Access APC funding, discounts, and more. Learn More

Open Access Funding Resources
IGI Global recognizes that many researchers may not know where to begin when searching for OA funding opportunities. IGI Global recently launched an Open Access Funding Resources page for researchers to browse. This page provides a comprehensive list of OA funding sources available for researchers to secure funds for their various OA publications.
Submit to This Journal
This journal is currently actively seeking new submissions. Interested authors should ensure that their article manuscript adheres to the journal's submission guidelines and before you write page, which include originality of the manuscript, APA formatting information and examples, manuscript requirements, and more. To submit an article for consideration, please begin the submission process below.
Reviews & Statements

The insightful research articles in the Journal of Electronic Commerce in Organizations should be required reading for e-business decision makers and technologists since they provide essential guidance for developing strategy and implementation plans to prepare organizations for the digital economy.

– Mahesh Raisinghani, Associate Professor, Texas Woman's University, USA

There has been a misconception that e-commerce was going to disappear after the dot com bust. Yet, e-commerce is more prevalent than ever in both large and small organizations. JECO is well positioned to provide current, in-depth research on this important activity in today's business world.

– France Belanger, Virginia Tech, USA
Submission-Related Inquiries
All inquiries regarding JECO should be directed to the attention of:
Pedro Isaías
All manuscript submissions to JECO should be sent through the E-Editorial Discovery® online submission manager.

Author Services Inquiries
For inquiries involving pre-submission concerns, please contact the Journal Development Division:

Open Access Inquiries
For inquiries involving publishing costs, APCs, etc., please contact the Open Access Division:

Production-Related Inquiries
For inquiries involving accepted manuscripts currently in production or post-production, please contact the Journal Production Division:

Rights and Permissions Inquiries
For inquiries involving permissions, rights, and reuse, please contact the Intellectual Property & Contracts Division:

Publication-Related Inquiries
For inquiries involving journal publishing, please contact the Acquisitions Division:

Discoverability Inquiries
For inquiries involving sharing, promoting, and indexing of manuscripts, please contact the Citation Metrics & Indexing Division:

Editorial Office
701 E. Chocolate Ave.
Hershey, PA 17033, USA
717-533-8845 x100
All of IGI Global's content is archived via the CLOCKSS and LOCKSS initiative. Additionally, all IGI Global published content is available in IGI Global's InfoSci® platform.
Ownership and Management

The Journal of Electronic Commerce in Organizations (JECO) is owned and published by IGI Global.

Journal of Electronic Commerce in Organizations (JECO) is editorially independent, with full authority of the journal's content falling to the Editor-in-Chief and the journal's Editorial Board.

The In-House Editorial Office manages the publishing operations of the journal.

IGI Global
701 East Chocolate Avenue
Hershey, PA 17033

Principal Contact
Grace Long
Managing Editor of Journal Development
IGI Global
Phone: (717) 533-8845 ext. 147

Support Contact
Marissa Massare
Development Editor - Journal of Electronic Commerce in Organizations (JECO)
IGI Global
Phone: 717-533-8845