Spatial Analytics for Rancho Cucamonga: A City on a Map

Omer A. Alrwais (Claremont Graduate University, Claremont, CA, USA) and Brian N. Hilton (Claremont Graduate University, Claremont, CA, USA)
Copyright: © 2014 |Pages: 49
EISBN13: 9781466665279|DOI: 10.4018/jcit.2014010104
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Managing a city with its different departments, resources and assets can be a challenging problem especially when considering the dynamic events (fire, traffic accidents, 911 calls, road closures, etc. …) that take place each day. The overall performance of how a city is performing depends on the efficiency of different departments. Taking into account that the needed information resides in the silos of different departments, there is a need to connect the dots to see the overall picture. The operational period of the city of Rancho Cucamonga starts at 8:00 AM and ends at 4:00 PM. During that period, the city manager and other department directors need to track incidents and events happing in the city in order to respond effectively and in a timely matter. This case shows how a city has used location analytics in an innovative way to provide the capability for city management to monitor daily incidents using a single dashboard screen.
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