Ciara Heavin

Ciara HeavinCiara Heavin is a College Lecturer in Business Information Systems at University College Cork, Ireland. She also holds a BSc and MSc in Information Systems from UCC. Her main research interests include the development of the ICT industry, primarily focusing on Ireland’s software industry and knowledge management in software SMEs. She is the Managing Editor of the Journal of Decision Systems since 2011.

Publications

End Users' Initial Perceptions of mHealth in Nigeria: An Investigation of Primary Healthcare Workers' Attitudes to the IMPACT App
Grace Fox, Yvonne O'Connor, Emmanuel Eze, Edmund Onyemaechi Ndibuagu, Ciara Heavin. © 2020. 15 pages.
Mobile health (mHealth) is perceived as a “silver bullet” solution to many of the existing healthcare delivery issues in developing regions. However, the design, development...
Leveraging Technology-Enhanced Teaching and Learning for Future IS Security Professionals
Ciara Heavin, Karen Neville, Sheila O'Riordan. © 2019. 15 pages.
The use of social media technologies to connect with peers/colleagues is prevalent amongst students and practitioners alike. These technologies are being used to share ideas...
Defining and Characterizing the Landscape of E-Health
Yvonne O'Connor, Ciara Heavin. © 2019. 14 pages.
There has been a surge of electronic health (e-health) technologies encompassing a range of services available to various stakeholders within the healthcare system in both...
Leveraging Technology-Enhanced Teaching and Learning for Future IS Security Professionals
Ciara Heavin, Karen Neville, Sheila O'Riordan. © 2018. 13 pages.
The use of social media technologies to connect with peers/colleagues is prevalent amongst students and practitioners alike. These technologies are being used to share ideas...
Defining and Characterising the Landscape of eHealth
Yvonne O'Connor, Ciara Heavin. © 2018. 12 pages.
There has been a surge of electronic health (eHealth) technologies encompassing a range of services available to various stakeholders within the health care system in both...
Customer Knowledge Management (CKM): Customers as External Knowledge Assets in Small-to-Medium-Sized Software Enterprises (SMEs)
Ciara Heavin, Frederic Adam. © 2015. 19 pages.
SMEs operating in high-tech sectors are typically reliant on specialist knowledge to help them build the right product with the objective of meeting customer needs. The nature of...
Preparing for Change: Leveraging Knowledge Activities to Enhance Organisational Preparedness in the Case of an Irish Software SME
Ciara Heavin, Frederic Adam. © 2013. 22 pages.
In the current climate, preparing for change is an issue for companies large and small. However, there remains a dearth of empirical evidence that highlight how software Small to...
Optimising Customers as Knowledge Resources and Recipients: Cases in Small to Medium Sized Software Enterprises
Ciara Heavin, Frederic Adam. © 2013. 17 pages.
Undoubtedly, customers play an integral role in the Knowledge Management (KM) approach of small to medium sized software enterprises (SMEs); in fact in the role of customer...
Optimising Customers as Knowledge Resources and Recipients: Cases in Small to Medium Sized Software Enterprises
Ciara Heavin, Frederic Adam. © 2012. 18 pages.
Undoubtedly, customers play an integral role in the Knowledge Management (KM) approach of small to medium sized software enterprises (SMEs); in fact in the role of customer...
Mentoring Knowledge Workers
Ciara Heavin, Karen Neville. © 2011. 8 pages.
In an economic environment where organizations have been forced to take a step back and reevaluate their core competencies and ability to innovate, organizational knowledge has...
Preparing for Change: Leveraging Knowledge Activities to Enhance Organisational Preparedness in the Case of an Irish Software SME
Ciara Heavin, Frederic Adam. © 2011. 21 pages.
In the current climate, preparing for change is an issue for companies large and small. However, there remains a dearth of empirical evidence that highlight how software Small to...
Mentoring Knowledge Workers
Ciara Heavin, Karen Neville. © 2008. 8 pages.
In an economic environment where organizations have been forced to take a step back and reevaluate their core competencies and ability to innovate, organizational knowledge has...
A Theoretical Model and Framework for Understanding Knowledge Management System Implementation
Tom Butler, Ciara Heavin, Finbarr O’Donovan. © 2008. 22 pages.
The study’s objective is to arrive at a theoretical model and framework to guide research into the implementation of KMS, while also seeking to inform practice. In order to...
A Theoretical Model and Framework for Understanding Knowledge Management System Implementation
Tom Butler, Ciara Heavin, Finbarr O’Donovan. © 2007. 21 pages.
The study’s objective is to arrive at a theoretical model and framework to guide research into the implementation of KMS, while also seeking to inform practice. In order to...
Mentoring Knowledge Workers
Ciara Heavin, Karen Neville. © 2006. 6 pages.
In an economic environment where organizations have been forced to take a step back and reevaluate their core competencies and ability to innovate, organizational knowledge has...
Journal of Organizational and End User Computing (JOEUC)
Sang-Bing Tsai. Est. 1989.
The Journal of Organizational and End User Computing (JOEUC) , which has been published for more than 30 years, provides high impact research in all areas of organizational and...