A Framework for Knowledge Management in Higher Education Using Social Networking

A Framework for Knowledge Management in Higher Education Using Social Networking

Vladlena Benson (Kingston Business School, UK), Stephanie Morgan (Kingston Business School, UK) and Hemamali Tennakoon (Kingston Business School, UK)
Copyright: © 2012 |Pages: 11
DOI: 10.4018/jksr.2012040104

Abstract

Recent years show an increase in the popularity of online social networking among the younger generation that opens up possibilities for educators to use it as a higher education platform. The focus of this paper is to highlight some open research questions in the context of knowledge management in higher education with the use of online social networking. Analysis of current research reveals that social networking sites are a useful tool in teaching and learning as well as in employability and career management of students. However, research is limited in terms of the applicability of social networking sites in other parts of the student life cycle including lifelong learning. The possibility of using online social networking in knowledge management, particularly in the area of knowledge accumulation and knowledge sharing is yet to be properly addressed by researchers. Therefore, the purpose of this paper is to draw attention to some implications of exploiting knowledge resources with online social networking for HE institutions.
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2. The Meaning Of ‘Knowledge’

The term ‘knowledge’ has attracted research attention from a variety of disciplines. The concept has a history dating back to the time of the Greek philosophers. Questions such as ‘what do we know?’, ‘what can be known?’, and ‘what does it mean to say that someone knows something?’ discussed in philosophical literature (Fagin, Halpern, Moses, & Vardi, 2003) remain topical and perhaps unanswered by the contemporary research. Understanding the meaning of ‘knowledge’ is an important process, as the multifaceted, intangible nature of ‘knowledge’ leads to a wide range of definitions.

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