MLA
Lee, Su-Fang, et al. "Investigating the Impact of Customer Relationship Management Practices of E-Commerce on Online Customer's Web Site Satisfaction: A Model-Building Approach." IJEBR vol.2, no.4 2006: pp.61-77. http://doi.org/10.4018/jebr.2006100104
APA
Lee, S., Jih, W. K., & Fang, S. (2006). Investigating the Impact of Customer Relationship Management Practices of E-Commerce on Online Customer's Web Site Satisfaction: A Model-Building Approach. International Journal of E-Business Research (IJEBR), 2(4), 61-77. http://doi.org/10.4018/jebr.2006100104
Chicago
Lee, Su-Fang, Wen-Jang ("Kenny") Jih, and Shyh-Rong Fang. "Investigating the Impact of Customer Relationship Management Practices of E-Commerce on Online Customer's Web Site Satisfaction: A Model-Building Approach," International Journal of E-Business Research (IJEBR) 2, no.4: 61-77. http://doi.org/10.4018/jebr.2006100104
Export Reference