Service Oriented Architecture (SOA) Implementation: Success Factors and Realized Benefits

Service Oriented Architecture (SOA) Implementation: Success Factors and Realized Benefits

Tom Yoon (Department of Management Information Systems, Western Connecticut State University, Danbury, USA) and Bong-Keun Jeong (Department of Management and Decision Sciences, Wall College of Business, Coastal Carolina University, USA)
Copyright: © 2018 |Pages: 21
DOI: 10.4018/IJISSS.2018040101
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Using a multiple case studies and surveys, this article finds that factors essential to successful Service Oriented Architecture (SOA) implementations include establishing effective SOA governance, establishing SOA registries, starting with a small project, collaboration between business and IT units, strengthening trust among business units, and training. This article also explores business and IT motivations for SOA implementation and the benefits realized from this implementation. The findings from this article can provide a guidance for practitioners on the successful implementation of SOA.
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Literature Review

To guide our research, we reviewed IT diffusion and SOA literature. In this section, we briefly highlight the findings from our review.

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