Journal Navigation
International Journal of Information Systems in the Service Sector (IJISSS)
Emerging Sources Citation Index

International Journal of Information Systems in the Service Sector (IJISSS)

This journal will be converting from Hybrid Open Access to full Gold Open Access on January 1, 2023. All article manuscripts (in process and newly submitted) will be processed through as open access submissions in preparation for the 2023 conversion.
Editor-in-Chief: John Wang (Montclair State University, USA)
Indexed In: Compendex (Elsevier Engineering Index), INSPEC, SCOPUS, Web of Science Emerging Sources Citation Index (ESCI) and 17 more indices
Published: Continuous Volume |Established: 2009
ISSN: 1935-5688|EISSN: 1935-5696|DOI: 10.4018/IJISSS
Latest Published Articles
Published: Nov 11, 2022
DOI: 10.4018/IJISSS.313924
Volume 14
Cultural disparities in the educational process are being examined as science and technology rapidly change, as well as large-scale transformations in the economy. Support in the form of funds is... Show More
Download Sample (PDF): Article
Cite Article

MLA

Hu, Bin,et al. "Cross-Cultural Educational Disparities Between China and North America Based on Science and Technology Revolutions." vol.14, no.3 2022: pp.1-14. http://doi.org/10.4018/IJISSS.313924

APA

Hu, B., Malik, I., Irshad, M., Noman, S. M., Khader, G. W., & Murthy, A. (2022). Cross-Cultural Educational Disparities Between China and North America Based on Science and Technology Revolutions. , 14(3), 1-14. http://doi.org/10.4018/IJISSS.313924

Chicago

Hu, Bin and Ifrah Malik, Muhammad Irshad, Sohail M. Noman, Ghadeer W. Khader, and Aparna Murthy. "Cross-Cultural Educational Disparities Between China and North America Based on Science and Technology Revolutions," 14, no.3: 1-14. http://doi.org/10.4018/IJISSS.313924

Export Reference

Mendeley
Published: Oct 26, 2022
DOI: 10.4018/IJISSS.313379
Volume 14
This study focuses on how metabus engages users and encourages them to purchase. By proposing the concepts of immersion as different ways to provide deep and meaningful user engagement, this study... Show More
Download Sample (PDF): Article
Cite Article

MLA

Choi, Youngkeun. "A Study on Factors Affecting the User Experience of Metaverse Service." vol.14, no.1 2022: pp.1-17. http://doi.org/10.4018/IJISSS.313379

APA

Choi, Y. (2022). A Study on Factors Affecting the User Experience of Metaverse Service. , 14(1), 1-17. http://doi.org/10.4018/IJISSS.313379

Chicago

Choi, Youngkeun. "A Study on Factors Affecting the User Experience of Metaverse Service," 14, no.1: 1-17. http://doi.org/10.4018/IJISSS.313379

Export Reference

Mendeley
Published: Oct 26, 2022
DOI: 10.4018/IJISSS.313380
Volume 14
Based on the long-term-oriented cultural value in Hofstede's cultural model, this study established a model of influencing factors of citizens' continuous use of digital government services. Through... Show More
Download Sample (PDF): Article
Cite Article

MLA

Guo, Yuanyuan. "Long-Term-Oriented Cultural Value: Fundamental for Sustainable Development of Digital Government." vol.14, no.2 2022: pp.1-15. http://doi.org/10.4018/IJISSS.313380

APA

Guo, Y. (2022). Long-Term-Oriented Cultural Value: Fundamental for Sustainable Development of Digital Government. , 14(2), 1-15. http://doi.org/10.4018/IJISSS.313380

Chicago

Guo, Yuanyuan. "Long-Term-Oriented Cultural Value: Fundamental for Sustainable Development of Digital Government," 14, no.2: 1-15. http://doi.org/10.4018/IJISSS.313380

Export Reference

Mendeley
Description, Mission, Scope & Coverage
Description:
The International Journal of Information Systems in the Service Sector (IJISSS) examines current, state-of-the-art research in the area of service sectors and their interactions, linkages, applications, and support using information systems. This fully refereed journal encompasses theoretical... Show More
Mission & Scope:
The International Journal of Information Systems in the Service Sector (IJISSS) provides a significant channel for practitioners and researchers (from both public and private areas of the service sector), software developers, and vendors to contribute and circulate ground-breaking work and shape future directions for research. IJISSS assists industrial professionals in applying various advanced... Show More
Coverage:
  • Business services
  • Creative Problem Solving
  • Customer value and customer relationship management
  • Data warehousing and mining in services
  • Decision-making under uncertainty
  • Decision-support systems
  • E-business in service industries
  • Economic analysis and organizational behavior
  • Forecasting, planning, scheduling, and control
  • Green service and sustainability
  • Hospitality and tourism information systems
  • Information technology in services
  • Knowledge Management
  • Logistics network configuration
  • Matching supply with demand
  • Multiple-objective decision making
  • Optimization of service systems
  • Performance measures and quality control
  • Public Service Management
  • Revenue and risk management
  • Self-service systems
  • Service business models
  • Service information systems
  • Service practice, productivity, and innovation
  • Service systems simulation
  • Service-Oriented Architecture
  • Service-oriented computing
  • Solid or soft modeling and analysis
  • Strategic information systems and strategic alliances
  • Supplier relationship management
  • System analysis of service industry
  • Web Services
Editorial Board

Editorial Board

Editor-in-Chief
John Wang, Montclair State University, United States
Managing Editor
Zhi Pei, The University of Texas at Tyler, United States
Associate Editors
Asher Ramish, University of Management and Technology, Pakistan ORCIDhttps://orcid.org/0000-0002-0877-4014
Cathy Xia, Ohio State University, United States
Jan Marco Leimeister, University of St. Gallen, Germany
Juergen Gnoth, University of Otago, New Zealand
Justin Zhan, Carnegie Mellon University, United States
Kamal Jain, Amazon, United States
Luiz Moutinho, University of Suffolk, United Kingdom
M. Brian Blake, University of Miami, United States
Nicole Immorlica, Northwestern University, United States
Patrick Hung, University of Ontario Institute of Technology, Canada
Rainer Alt, University of Leipzig, Germany
Ronald Rardin, University of Arkansas, United States
Sanjay Mehrotra, Northwestern University, United States
Schahram Dustdar, Vienna University of Technology, Austria
Yinsheng Li, Fudan University, China
Editorial Review Board
Chun Cheng, Logistics and Supply Chain R&D Multitech Centre, China
Claudio Lima, Petrobras, Brazil ORCIDhttps://orcid.org/0000-0002-3833-321X
Dominik Zimon, Rzeszow University of Technology, Poland ORCIDhttps://orcid.org/0000-0002-3097-5445
Elvira Popescu, University of Craiova, Romania ORCIDhttps://orcid.org/0000-0002-6575-4212
Evangelos Grigoroudis, Technical University of Crete, Greece ORCIDhttps://orcid.org/0000-0001-8613-9350
Evon Abu-Taieh, The University of Jordan-Aqaba, Jordan ORCIDhttps://orcid.org/0000-0002-6540-0334
Faisal Talib, Aligarh Muslim University, India ORCIDhttps://orcid.org/0000-0002-3982-3798
Ferhan Cebi, Istanbul Technical University, Turkey
Fjodor Ruzic, Institute for Informatics, Croatia ORCIDhttps://orcid.org/0000-0001-8166-4244
Francisco Javier Llorens-Montes, University of Granada, Spain
Garry Tan Han, UCSI University, Malaysia ORCIDhttps://orcid.org/0000-0003-2974-2270
Hamed Fazlollahtabar, College of Engineering, Damghan University, Iran, Islamic Republic Of ORCIDhttps://orcid.org/0000-0003-3053-4399
Hui-Chuan Chen, University of Tennessee at Martin, United States ORCIDhttps://orcid.org/0000-0001-7289-550X
Jan Frick, University of Stavanger, Norway ORCIDhttps://orcid.org/0000-0002-3204-1574
Janet Light, University of New Brunswick Saint John, Canada
Jolita Ralyté, University of Geneva, Switzerland
Jorge Gomes, ISCTE - Lisbon University Institute, Portugal
Joseph Lai, Hong Kong Polytechnic University, Hong Kong ORCIDhttps://orcid.org/0000-0003-0526-4331
Juan Luis Nicolau, Virginia Polytechnic Institute and State University, United States
K. Jo Min, Iowa State University, United States
Kamakshaiah Musunuru, GITAM (Deemed to be) University, India ORCIDhttps://orcid.org/0000-0002-1609-3446
Larbi Esmahi, Athabasca University, Canada
Lawrence Cunningham, University of Colorado at Denver, United States
Liam O'Neill, University of North Texas, United States
Manuel Mora, Autonomous University of Aguascalientes, Mexico ORCIDhttps://orcid.org/0000-0003-1631-5931
Marc Schniederjans, University of Nebraska-Lincoln, United States
Marcelo Fantinato, University of São Paulo, Brazil
Marianna Sigala, University of Piraeus, Greece
Mark Paulk, Carnegie Mellon University, United States
Mohammad Mahdi Rounaghi, University of Luxembourg, Iran, Islamic Republic Of ORCIDhttps://orcid.org/0000-0002-9640-678X
Patrizia Grifoni, Consiglio Nazionale delle Ricerche, Italy
Rajeev Dwivedi, Eastern Washington University, United States
Rajeev Kumar, Kutztown University of Pennsylvania, United States
Richard Feinberg, Purdue University, United States ORCIDhttps://orcid.org/0000-0003-2677-6627
Rosie Hauck, Illinois State University, United States
Rui Pedro Marques, Universidade de Aveiro, Portugal ORCIDhttps://orcid.org/0000-0001-8449-0526
Ruiliang Yan, Texas A&M University-Commerce, United States
Salim Khan, Riphah International University, Pakistan
Sathasivam Mathiyalakan, Winston-Salem State University, United States
Selmin Nurcan, University Paris 1 Pantheon-Sorbonne, France
Sergey Sokolov, Admiral Makarov State University of Maritime and Inland Shipping, Russian Federation
Shanmugasundaram Hariharan, Vardhaman College of Engineering, Hyderabad, India ORCIDhttps://orcid.org/0000-0001-9686-4329
She-I Chang, National Chung Cheng University, Taiwan ORCIDhttps://orcid.org/0000-0001-9193-4594
Shouhong Wang, University of Massachusetts Dartmouth, United States ORCIDhttps://orcid.org/0000-0002-4634-8833
Simon Cleveland, Georgetown University, United States ORCIDhttps://orcid.org/0000-0001-9293-3905
Sonya Zhang, California State Polytechnic University, Pomona, United States
Thomas Owens, Brunel University, United Kingdom
Thomas (Yew Sing) Lee, University of Illinois, United States
Tugrul Daim, Portland State University, United States
Wang Liyan, Shanghai Lixin University of Accounting and Finance, China
Yang Li, Openreach, United Kingdom
Yun Wan, University of Houston, United States ORCIDhttps://orcid.org/0000-0002-9038-5607
International Advisory Board
Jim Spohrer, ISSIP, United States ORCIDhttps://orcid.org/0000-0002-9864-2735
Book Reviews Editor
Ravi Vadlamani, IDRBT, India
Editorial Policy
IGI Global holds its journals to the highest ethical practices. View Full Editorial Policy
IGI Global Open Access
As an academic publisher at the forefront of advancement for over 30 years, IGI Global OA provides quality, expediate OA publishing with a top-of-the-line production system backed by the international Committee on Publication Ethics (COPE). With a streamlined publishing process, flexible funding options, and more, researchers can freely and immediately share their peer-reviewed research with the world.
  • Rigorous and Expediate Publishing Process
  • Research Is Fully Free and Accessible to All (Creative Commons BY License)
  • Increased Discoverability of Published Content (89% Higher Download Rate)
  • Acceleration of Citation Impact & Increased Indexing Potential
  • Greater Visibility & Wider Professional Recognition
  • Opportunities for Networking & Collaboration
  • Supports Overall Career Advancement
  • Affordable Article/Chapter Processing Charges (APCs/CPCs) (Starting at US$ 500)
  • And More.
Article Processing Charges
Article Processing Charge (APC):

Payment of the APC fee (directly to the publisher) by the author or a funding body is not required until AFTER the manuscript has gone through the full double-blind peer review process and the Editor(s)-in-Chief at his/her/their full discretion has/have decided to accept the manuscript based on the results of the double-blind peer review process. 
Please note that IGI Global cannot schedule the article for publication or publish the article until payment has been received. It is also important to note that in scholarly publishing, utilizing an open access journal's resources and time with no intent to pay the open access Article Processing Charge (APC) if the article manuscript is accepted following the peer review process is considered to be unethical and exploitative.

What Does IGI Global's Open Access APC Cover?

In the traditional subscription-based model, the cost to the publisher to produce each article is covered by the revenue generated by journal subscriptions. Under OA, all the articles are published under a Creative Commons (CC BY) license; therefore, the authors or funding body will pay a one-time article processing charge (APC) to offset the costs of all of the activities associated with the publication of the article manuscript, including:

  • Digital tools used to support the manuscript management and review process
  • Typesetting, formatting and layout
  • Online hosting
  • Submission of the journal's content to numerous abstracts, directories, and indexes
  • Third-party software (e.g. plagiarism checks)
  • Editorial support which includes manuscript tracking, communications, submission guideline checks, and communications with authors and reviewers
  • All promotional support and activities which include metadata distribution, press releases, promotional communications, web content, ads, fliers, brochures, postcards, etc. for the journal and its published contents
  • The fact that all published articles will be freely accessible and able to be posted and disseminated widely by
    the authors
  • Professional line-by-line English language copy editing and proofreading*

*This service is only performed on article manuscripts with fully paid (not discounted or waived) APC fees.

APC Subsidizing and Funding

To assist researchers in covering the costs of the APC in OA publishing, there are various sources of OA funding. Additionally, unlike many other publishers, IGI Global offers flexible subsidies, 100% Open Access APC funding, discounts, and more. Learn More

Open Access Funding Resources
IGI Global recognizes that many researchers may not know where to begin when searching for OA funding opportunities. IGI Global recently launched an Open Access Funding Resources page for researchers to browse. This page provides a comprehensive list of OA funding sources available for researchers to secure funds for their various OA publications.
Submit to This Journal
This journal is currently actively seeking new submissions. Interested authors should ensure that their article manuscript adheres to the journal's submission guidelines and before you write page, which include originality of the manuscript, APA formatting information and examples, manuscript requirements, and more. To submit an article for consideration, please begin the submission process below.
Contact
All inquiries regarding IJISSS should be directed to the attention of:

John Wang
Editor-in-Chief
International Journal of Information Systems in the Service Sector
Email: journalswang@gmail.com

Editorial Office
701 E. Chocolate Ave.
Hershey, PA 17033, USA
717-533-8845 x100
Archiving
All of IGI Global's content is archived via the CLOCKSS and LOCKSS initiative. Additionally, all IGI Global published content is available in IGI Global's InfoSci® platform.