Business Process Standardization: A Multi-Methodological Analysis of Drivers and Consequences

Business Process Standardization: A Multi-Methodological Analysis of Drivers and Consequences

Björn Münstermann (University of Bamberg, Germany)
Indexed In: SCOPUS
Release Date: November, 2014|Copyright: © 2015 |Pages: 448
ISBN13: 9781466672369|ISBN10: 1466672366|EISBN13: 9781466672376|DOI: 10.4018/978-1-4666-7236-9

Description

In a global society where professionals from diverse industries, cultures, and corners of the world must collaborate effectively to achieve shared goals, consistency of information is a critical concern. Businesses create guidelines and document procedures and policies to ensure a quality end product with worldwide appeal.

Business Process Standardization: A Multi-Methodological Analysis of Drivers and Consequences provides insight into the procedures and best practices that enable organizations to maximize compatibility, interoperability, and quality in their products and processes, allowing for more efficient and cost-effective business models. This in-depth reference will benefit researchers, practitioners, managers, and students of business and commerce in a multitude of diverse organizations and fields.

Topics Covered

The many academic areas covered in this publication include, but are not limited to:

  • Business Process Standards
  • Continuous Competency
  • Dimensions of Value
  • Drivers and Consequences
  • Multi-Theoretical Framework
  • Process vs Data Standards
  • Quantitative and Qualitative Assessment

Reviews and Testimonials

Qualitative and quantitative elements are combined in this study of business process standardization (BPS) in Germany. The author uses four qualitative case studies and two quantitative surveys of the 1,000 largest companies in Germany in the travel, automotive, finance, and energy industries to examine recruitment processes in these large companies and the ways in which BPS affects process performance and process flexibility. Section 1 offers a definition and a review of the research on BPS. In Section 2, the author develops three research models for BPS. In Sections 3 and 4, he analyzes the results of the research, discusses their implications, and provides a road map for future research.

– ProtoView Book Abstracts (formerly Book News, Inc.)

Table of Contents and List of Contributors

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Author(s)/Editor(s) Biography

Björn Münstermann studied Mathematics and Computer Science in Göttingen (Germany), Nice (France), and Freiburg (Germany), and obtained a diploma degree in Mathematics and Computer Science from the Albert Ludwig University in Freiburg (Germany). Combining experiences from his work as a consultant at McKinsey’s Business Technology Office on the one hand and profound dedicated research on the other hand led to the publication of Business Process Standardization: A Multi-Methodological Analysis of Drivers and Consequences.

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