Communication, Relationships and Practices in Virtual Work

Communication, Relationships and Practices in Virtual Work

Shawn Long (University of North Carolina Charlotte, USA)
Release Date: June, 2010|Copyright: © 2010 |Pages: 388
ISBN13: 9781615209798|ISBN10: 1615209794|EISBN13: 9781615209804|DOI: 10.4018/978-1-61520-979-8


Organizations are rapidly shifting the way that individuals conceptualize, participate, and engage in work. A significant change is how organizations are coordinating, arranging, and organizing the activities of their employees for the accomplishments of organizational goals.

Communication, Relationships and Practices in Virtual Work characterizes the nuanced communication, relational, and practical dynamics that characterize virtual working in contemporary organizations. This reference work addresses virtual teams, peer relationships in virtual work, mentoring, vertical mobility, diversity in the virtual workspace, productivity and the postmodern aesthetic, and the communication practices and processes of dispersed work configurations.

Topics Covered

The many academic areas covered in this publication include, but are not limited to:

  • Dynamics of Virtual Teams
  • Human-Computer Interaction
  • Mobile Collaboration
  • Organizational Identity
  • Politics of Virtual Work
  • Power Dynamics
  • Surveillance in Virtual Work
  • Trust in Virtual Work
  • Virtual Mentoring
  • Virtual Work Environments

Reviews and Testimonials

While the research presented is academic in nature, the writing style is accessible. Thus, practitioners seeking a better understanding of the dynamics of creating and managing virtual organizations would benefit from reading this work.

– CHOICE, Vol. 48, No. 05

Virtual work is no panacea and can be abused,especially by employers, but it can also be improved by following the author's recommendations. This volume is therefore useful not only as a source of research for scholars, but also potentially as a basis for training managers and employees of virtual workplaces to communicate more effectively and constructively.

– Donald R. Riccomini, Santa Clara University, USA, Technical Communication, Vol. 59, No. 1, 2012

Table of Contents and List of Contributors

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Author(s)/Editor(s) Biography

Shawn D. Long (Ph.D., University of Kentucky; M.P.A., Tennessee State University) is Chair of the Department of Communication Studies and former Director of the Communication Studies Graduate Program at the University of North Carolina at Charlotte. He is currently Associate Professor of Communication Studies and Associate Professor of Organizational Science at the University of North Carolina at Charlotte. An organizational scholar with numerous peer-reviewed publications, Dr. Long’s teaching and research spans organizational communication, organizational science, virtual work, diversity communication, virtual- team assimilation, and socialization, and health communication. Dr. Long studies the utility and development of communication practices and processes in virtual work. He has consulted several organizations on communication, technology, culture, diversity, and structure. He has written, presented, and published several peer-reviewed papers around issues of organizational technology, diversity, virtual work in organizations, health communication, and organizational culture. He has appeared as a featured guest on several media outlets including the National Public Radio and the Canadian Broadcast Corporation. His most recent research appears in Communication Monographs, Journal of National Medical Association, Clinical Transplantation, Health Communication, Journal of Health Psychology, Journal of Health Communication, Communication Teacher, Health Communication, Information and Science Technology, The Encyclopedia of Organizational/Industrial Psychology, Case Studies for Organizational Communication: Understanding Communication Processes, and Virtual and Collaborative Teams. His book, Communication, Relationships and Practices in Virtual Work (2010) was nominated for two Outstanding Book Awards in two divisions of the National Communication Association. He is currently guest editor of a special issue of the Journal of Information Technology Research. He serves on a number of journal editorial boards. Dr. Long is immediate past-Chair of the African American Communication and Culture Division of the National Communication Association. Prior to arriving at UNC-Charlotte, Dr. Long was a Southern Regional Educational Board Doctoral Scholar and Lyman T. Johnson Doctoral Scholar at the University of Kentucky. He has been recognized with several professional awards including the 2011 Southern States Communication Association Outreach Award, 2009 Organizational Science Outstanding Service Award, 2010 Southern States Communication Association Minority and Retention Award, Chancellor’s Award for Outstanding Teaching at the University of Kentucky, The Multicultural Summer Fellowship at the University of Nebraska-Lincoln, Outstanding Teaching Assistant in the College of Communication and Information Studies at the University of Kentucky, Outstanding Graduate Teaching Assistant recognized by the International Communication Association, and Who’s Who Among American Teachers.