Digital Culture and E-Tourism: Technologies, Applications and Management Approaches

Digital Culture and E-Tourism: Technologies, Applications and Management Approaches

Miltiadis Lytras (University of Patras, Greece), Patricia Ordóñez de Pablos (Universidad de Oviedo, Spain), Ernesto Damiani (University of Milan, Italy) and Lily Diaz (Aalto University, Finland)
Indexed In: SCOPUS
Release Date: November, 2010|Copyright: © 2011 |Pages: 270
ISBN13: 9781615208678|ISBN10: 1615208674|EISBN13: 9781615208685|DOI: 10.4018/978-1-61520-867-8


In the digital world of the knowledge society, developing the infrastructures required to provide citizens with access to cultural content and tourism services demands a multi-fold analysis of social, business, and technological factors.

Digital Culture and E-Tourism: Technologies, Applications and Management Approaches presents integrated approaches to culture and tourism, emphasizing content, context and multiple dynamic views of interactions. Covering applications of such technologies as broadband networks, Web 2.0, open source software and semantic knowledge portals, this text is a valuable resource for students, researchers and contributors to the cultivation of a regional and global vision for the management of cultural content and tourism.

Topics Covered

The many academic areas covered in this publication include, but are not limited to:

  • Creating Digital Heritage content
  • Development Strategies for Tourism and Cultural Industry
  • Innovating digital user experiences for leisure
  • Internet in marketing strategy
  • Managing Tourism Complexity
  • Semantic Web for Cultural Heritage
  • Social Network Sites and Digital Culture
  • Tourism Network Systems and ICT applications
  • Web of data and the tourism industry

Reviews and Testimonials

"Written by respected professionals involved in the creation of this digital cultural heritage, this volume seeks to fill an urgent need for accurate and timely information about the latest developments in the field. Professional and managerial personnel involved in developing infrastructures and administrative policies, as well as those who work in the arts, humanities and sciences either as researchers or producers will find the book to be a resourceful compilation."

– Lily Díaz

Selected as a Fall 2011 Shelf-Worthy Academic Title by Baker & Taylor.


Digital Culture and E-Tourism: Technologies, Applications and Management Approaches is an admirable book that offers a holistic interpretation of multidisciplinary technology for cultural content and tourism services. (...) We greatly benefited from the book’s survey of the tourism field; thus, we highly recommend this work.

– Wen-Yu Chen (Chinese Culture University), Magdalena Samidjen (Chinese Culture University), Chia-Wen Tsai (Ming Chuan University), and Yi-Fen Chen (Chung Yuan Christian University)

Table of Contents and List of Contributors

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This edition fosters multidisciplinary discussion and research on the adoption of information and communication technologies (ICT) in the contexts of culture and tourism. Its key objective is to be the leading scholarly scientific reference edition for all those interested in, researching and contributing to the cultivation of a regional and global vision for the management of cultural content and tourism.

For this reason, the book delivers research articles, position papers, surveys and case studies aiming:

    * To provide a holistic and multidisciplinary discussion on how technology supports new unforeseen digital highways for the provision of cultural content and tourism services
    * To promote the international collaboration and exchange of ideas and know how on digital culture and electronic tourism
    * To investigate how emerging technologies and new managerial models and strategies can promote sustainable development for culture and tourism
    * To promote the issues of digital culture and electronic tourism as key pillars of the knowledge society

Objective of the Book
In a turbulent world, culture and tourism provide two of the most fascinating aspects of human life. Creativity, imagination, brilliant colours, music, sounds, artifacts, and spectacular places are becoming the required connectors for humanity. In a global perspective, the new capacities of emerging technologies, such as pervasive and ubiquitous computing, semantic knowledge portals, broadband and satellite networks, Web 2.0 and semantic web, open source software, and set new tools, define new horizons for human creativity and connectivity.

In the digital world of the knowledge society, the development of infrastructures for the provision of services to citizens for access to cultural content and tourism services requires a multifold analysis of social, business, and technological factors. It seems that, unfortunately, there is a significant gap in the performance of current approaches and a key absence of scholar publications that will provide a fruitful dialogue.

In the context of the knowledge society, the key inquiry is to go beyond the traditional barriers for the open access to cultural content and integration with learning and working. On the other hand, critical deficits in economic and social performance of tourism are evident due to the inefficiencies of current technological approaches that treat the tourism connection to information technology as a database problem. Our strategic fit is that culture and tourism require an integrated approach emphasizing content, context and multiple, dynamic views of interactions.

The main objectives of this edition are summarized as follows:

    * To provide the leading edge approaches and applications of ICTs in culture and tourism
    * To provide the state-of-the art for government consultation and advice for academics/practitioners/policy makers and managers of the culture and tourism industry
    * To contribute to the literacy of digital culture and electronic tourism

Target Audience
The audience for this book includes:
  • Government Officers
  • E-Culture and E-Tourism consultants, experts
  • Academics and researchers in the field both in universities and business schools
  • Information technology directors and managers
  • Quality managers and directors
  • Politicians 
  • Professors in academia,
  • Policy Makers
  • Government officers
  • Students 
  • Human resource directors
  • Libraries and information centres serving the needs of the above
  • Corporate heads of firms
  • Senior general managers
  • Managing directors
  • Board directors
Among others, the book “Digital Culture and E-Tourism: Technologies, Applications and Management Approaches“addresses the following topics:

Digital Culture and Electronic Tourism: The Research Domain
  • The digital culture and electronic tourism domain: philosophical routes, demonstration of various communities, success stories, lessons learned
  • Digital culture and e-tourism key issues: effective strategies, diffusion models and reference theories
  • Deployment of ICTs in museums/cultural centres, policy issues, integration issues, extensibility, interoperability

Digital Culture and Electronic Tourism: The Theories
  • Sociological/economic theories and models
  • Content vs community manifestations
  • Collaborative/context aware/personalised approaches

Digital Culture and Electronic Tourism: The Technologies
  • Culture and tourism portals
  • Push/pull technologies
  • Web 2.0
  • Semantic web
  • Adaptive and personalised technologies
  • Metadata and content standards
  • Free and open source software
  • Ubiquitous and pervasive technologies
  • Intelligent agents
  • Content/knowledge management systems
  • Emerging technologies
  • Grid technologies

Digital Culture and Electronic Tourism: The Practices
  • Digital culture and electronic tourism practices in different educational/learning contexts
  • Surveys of digital culture and electronic tourism adoption in education
  • Future of digital culture and electronic tourism

Digital Culture and Electronic Tourism: The Applications in Domains
  • Domain applications: museums, schools, labs, experimental approaches, educational/school portals
  • Tools/emerging technologies and new generation applications
  • Challenges for the future; specification of government policies for the promotion of digital culture and electronic tourism
  • Roadmaps for the future

Before closing this preface, we would like to thank sincerely IGI-Global staff for this opportunity to edit this book and their help and support during the development of the book.

Author(s)/Editor(s) Biography

Miltiadis D. Lytras is an Assistant Professor in the Computer Engineering and Informatics Department-CEID (University of Patras). His research focuses on semantic web, knowledge management and e-learning, with more than 100 publications in these areas. He has co-edited / co-edits, 25 special issues in International Journals (e.g. IEEE Transaction on Knowledge and Data Engineering, IEEE Internet Computing, IEEE Transactions on Education, Computers in Human Behaviour etc) and has authored/[co-]edited 12 books [e.g. Open Source for Knowledge and Learning management, Ubiquitous and Pervasive Knowledge Management, Intelligent Learning Infrastructures for Knowledge Intensive Organizations, Semantic Based Information systems] . He is the founder and officer of the Semantic Web and Information Systems Special Interest Group in the Association for Information Systems ( He serves as the (Co) Editor in Chief of 12 international journals [e.g. International Journal of Knowledge and Learning, International Journal of Technology Enhanced Learning, International Journal on Social and Humanistic Computing, International Journal on Semantic Web and Information Systems, International Journal on Digital Culture and Electronic Tourism, International Journal of Electronic Democracy, International Journal of Electronic Banking, International Journal of Electronic Trade] while he is associate editor or editorial board member in seven more.
Patricia Ordóñez de Pablos is a professor in the Department of Business Administration and Accountability in the Faculty of Economics at The University of Oviedo (Spain). Her teaching and research interests focus on the areas of strategic management, knowledge management, intellectual capital, and China. She serves as an Associate Editor for the Behaviour and Information Technology journal. Additionally, she is Editor-in-Chief of the International Journal of Learning and Intellectual Capital (IJLIC) and the International Journal of Strategic Change Management (IJSCM). She is also Editor-in-Chief of IGI Global’s International Journal of Asian Business and Information Management (IJABIM), as well as editor for a number of IGI Global book publications and full book series.
Ernesto Damiani is currently a professor at the Università degli Studi di Milano and the director of the Università degli Studi di Milano’s PhD program in computer science. He has held visiting positions at a number of international institutions, including George Mason University in Virginia, LaTrobe University in Melbourne, Australia, University of Technology in Sydney, Australia and the Institut National des Sciences Appliquées (INSA) at Lyon, France.
Lily Díaz is a designer, researcher, and educator working in the area of information technology, art, and design. She is experienced with interactive digital media, holography, photography, and video and has a particular interest in cultural heritage. She is Professor of Systems of Representation and Digital Cultural heritage and Head of Research in the Department of Media at Aalto University in Helsinki, Finland, where she also heads the Doctor of Art studies program and teaches information design and design research. She is responsible for national and international research projects in the area of digital media and cultural heritage. Among her research works in digital cultural heritage are: Digital Facsimile of the Map of Mexico 1550; Virtual Reality Installation of the Finnish Pavilion at the 1900 World fair in Paris and the Raisio Archaeology Archive.

She has received awards for her work in concept design including 1st prize in the Nabi Digital Storytelling Award organized in 2004 by Art Center Nabi in Korea in collaboration with UNESCO, and a Special Mention of the Jury in the Nordic Digital Excellence in Museums Award (NODEM) in 2004. Her art and design work has been exhibited internationally in galleries such as the Royal Art Academy in London and the Gropius Bau Museum in Berlin and has been featured in journals such as Flash Art, Leonardo, Revista Internacional de Arte Lápiz, Amínima, and Computer Graphics. She is a frequent guest and contributor in conferences and journals in the area of design, information technology, and heritage, and has over 50 publications in scholarly compilations, including peer-reviewed journals and conference proceedings.


Editorial Board

  • Miltiadis Lytras, University of Patras, Greece
  • Patricia Ordóñez de Pablos, The University of Oviedo, Spain
  • Ernesto Damiani, University of Milano, Italy
  • Lily Diaz, University of Art and Design Helsinki, Finland.
  • Jingyuan Zhao, Harbin Institute of Technology, China
  • Ana Luisa Sánchez Laws, University of Bergen, Norway. 
  • Maureen Thomas, University of Cambridge, UK
  • Marianne Selsjord, National Academy of the Arts, Oslo
  • Robert Zimmer, University of London, UK
  • Satu Miettinen. Savonia University of Applied Sciences, Finnland
  • Tomi Kauppinen,  Helsinki University of Technology, Finnland.
  • Panu Paakkarinen, Helsinki University of Technology, Finnland. 
  • Eetu Mäkelä, Helsinki University of Technology, Finnland. 
  • Heini Kuittinen, Helsinki University of Technology, Finnland.
  • Jari Väätäinen, Helsinki University of Technology, Finnland.
  • Eero Hyvönen, Helsinki University of Technology, Finnland.
  • Xiaoquan Niu
  • Diego Berrueta, Fundación CTIC, Spain
  • Antonio Campos, Fundación CTIC, Spain
  • Emilio Rubiera, Fundación CTIC, Spain
  • Carlos Tejo, Fundación CTIC, Spain
  • José E. Labra, Universidad de Oviedo, Spain
  • Irene  Samanta , Graduate Technological Education Institute of  Piraeus, Greece
  • Marco De Maggio, Valentina Ndou, Laura Schina
  • Marco De Maggio,University of Salento, Italy
  • Valentina Ndou, University of Salento, Italy
  • Laura Schina, University of Salento, Italy
  • Valentina Ndou, eBMS- Scuola Superiore Isufi, University Of Salento, Italy  
  • Judith van der Elst, University of New Mexico, USA 
  • Heather Richards-Rissetto, University of New Mexico, USA
  • Jorge Garcia, Ibero-American Science and Technology Education, USA