Pavlichev and Garson provide a beneficial and thorough treatment of electronic/digital government, examining technical, management and policy issues with both theory and practice. For both students and practitioners of electronic/digital government, Pavlichev and Garson offer an excellent overview of how we got here, where we are, where we want to go and the challenges along the way.
– Stephen Holden, Assistant Professor of IS, University of Maryland at Baltimore County, USA
This book demonstrates the state of the art of digital government. It can easily become a standard reference for those studying e-government!
– Carmine Scavo, East Carolina University, USA
This is an excellent addition to the literature on e-government. Much of the work on e-government has tended to be "fluffy" but each chapter in this book has excellent and thorough coverage by experts who have deep knowledge of the areas they discuss. It covers a wide range of topics and would be an excellent book to use for a course on e-government.
– Bruce Rocheleau - Northern Illinois University - DeKalb, USA
The Pavlichev and Garson book discusses the promise and practice of E-Government in the US. The articles are current, informative, and cover a broad range of issues by a broad range of contributors. This is must reading for those interested in public information technology.
– Michael L. Vasu-North Carolina State University