Electronic Governance and Cross-Boundary Collaboration: Innovations and Advancing Tools

Electronic Governance and Cross-Boundary Collaboration: Innovations and Advancing Tools

Yu-Che Chen (Northern Illinois University, USA) and Pin-Yu Chu (National Chengchi University, Taiwan)
Indexed In: SCOPUS
Release Date: July, 2011|Copyright: © 2012 |Pages: 422
DOI: 10.4018/978-1-60960-753-1
ISBN13: 9781609607531|ISBN10: 1609607538|EISBN13: 9781609607548
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Description & Coverage
Description:

Although fast growth and innovation characterize electronic governance in the Asia-Pacific region, existing research on e-governance has barely addressed the opportunities and challenges presented by emerging practices in this region.

Electronic Governance and Cross-Boundary Collaboration: Innovations and Advancing Tools will provide research-based policy and management recommendations for innovative e-governance. By focusing on recent developments that will shape the future of e-governance, this book offers an analytical and comparative framework for evaluating and improving e-governance and provides a rich array of models from diverse institutional contexts, focusing on the Asia-Pacific region. Scholars in public administration, public management, and information science can enrich their research on public affairs and e-governance, government agencies and practitioners can learn about the adoption, use, and impact of e-governance, and both groups can use the book to generate sound policy and management decisions for the Asia-Pacific region and beyond.

Coverage:

The many academic areas covered in this publication include, but are not limited to:

  • Continuous Improvement and Impact Assessment
  • Cross-Border Interoperability
  • Deliberative E-Governance
  • E-Governance and Web 2.0
  • E-Governance, Integration and Cross-Boundary Collaboration
  • Information Sharing and Transparency in Government
  • Integration of E-Government Services
  • Measuring E-Government Performance
  • Online Civic Engagement
  • Social Networking and Knowledge Management
  • Web 2.0 in Government
Reviews & Statements

This edited volume makes several contributions to the advancement of electronic governance. First, it provides insights into the theory and practice of improving electronic governance. To move to the next level of maturity, electronic governance needs to address challenging issues surrounding cross-boundary collaboration, civic engagement, institution-building, and innovative technologies (i.e. Web 2.0). Collectively, the chapters in this volume address these issues. Second, this volume provides useful frameworks for implementation and evaluation, such as frameworks for cross-boundary integration of government Information Systems, citizen-centric e-governance services, and evaluation of e-government performance. These frameworks are grounded in the research literature and critical investigation of existing practice. Another main contribution of this volume is the coverage of countries that are either emerging or leading in the implementation of e-governance. China, India, and Latin American countries are charting courses in electronic governance. Several chapters in this volume provide in-depth examination of the challenges and opportunities respective to each country. Several chapters also offer a critical examination of leading examples of e-governance and thus are able to provide policy lessons relevant for those countries at the beginning stages of development. Web 2.0 in the United States, citizen-centric systems in Belgium, and government-wide integration in Taiwan are such examples. Collectively, these chapters also underscore the importance of political/managerial commitment, institutional support, performance evaluation, and citizen-centric service and engagement in e-governance success.

– Yu-Che Chen, Northern Illinois University, USA; and Pin-Yu Chu, National Chengchi University, Taiwan

“Cross-boundary” in this context means the interfaces between different government departments and services, not between governments. The book addresses the growing empowerment and expectations of citizens created by the widespread adoption of personal IT products such as smart phones and iPads. These enable the ordinary citizen to access online resources of multiple agencies easily and seamlessly on demand. (...) They contribute to providing policy and implementation frameworks, understanding the dynamics of cross-boundary stakeholder groups, and by providing evaluation tools and techniques that can be used to improve e-governance performance.

– David Mason, Victoria University of Wellington, Online Information Review, Vol. 37, No. 1
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Editor/Author Biographies
Yu-Che Chen, Ph.D., is an Assistant Professor of E-Government and Public >anagement in the Division of Public Administration at Northern Illinois University. He received his Master of Public Affairs and Ph.D. from Indiana University – Bloomington. Dr. Chen’s research interests include international electronic governance, e-government implementation, and IT-enabled interorganizational collaboration. Chen’s recent research publications can be found in journals such as Public Administration Review, American Review of Public Administration, International Journal of Electronic Government Research, Government Information Quarterly, Public Performance & Management Review, and Social Science Computer Review. His research has also appeared as book chapters in the Encyclopedia of Digital Government, E-government Research, and other books on electronic government. Additionally, he has published management reports with the IBM Center for the Business of Government on e-government XBRL implementation and IT outsourcing. Dr. Chen serves on the IT Committee of the National Association of Schools of Public Affairs and Administration and is the Chair for the Section on Science and Technology in Government for the American Society for Public Administration. He has also served on various editorial advisory boards for books and journals on e-governance and public administration.
Pin-Yu Chu, Ph.D., currently serves as Distinguished Professor of National Chengchi University, Taiwan. Dr. Chu holds a doctorate in Engineering-Economic Systems from Stanford University. Her research interests include technology development and management, digital governance, and conflict management. Her publications can be found in Government Information Quarterly, Public Performance and Management Review, Omega: The International Journal of Management Science, Journal of Management & Organization, International Journal of Technology Management, Industrial Management Data Systems, Journal of Applied Social Psychology, and Electronic Government: An International Journal. Dr. Chu serves on the Personnel Policy Council, Central Personnel Administration of Taiwan, the Committee of Government Technology Program Review, the Review Expert Board of Higher Education Evaluation & Accreditation Council of Taiwan, et cetera.
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Editorial Advisory Board
  • Jirapon Tubtimhin, Ministry of Science and Technology/General International Academy of CIO (IAC), Thailand
  • M. Jae Moon, Department of Public Administration, Yonsei University, South Korea
  • Gregory G. Curtin, School of Policy, Planning, and Development, University of Southern California, USA
  • Toshio Obi, Institute of e-Government, Waseda University, Japan
  • Yu-Hsieh Sung, Research, Development and Evaluation Commission, Executive Yuan, Taiwan
  • Jay N. Shih, Department of Public Administration, National Chengchi University, Taiwan
  • Charlie Schweik, Department of National Resource Conservation and Center for Public Policy and Administration/National Center for Digital Government, University of Massachusetts Amherst, USA
  • Chris Reddick, Department of Public Administration, University of Texas at San Antonio, USA