End-User Computing: Concepts, Methodologies, Tools, and Applications (4 Volumes)

End-User Computing: Concepts, Methodologies, Tools, and Applications (4 Volumes)

Steve Clarke (University of Hull Business School, UK)
Release Date: February, 2008|Copyright: © 2008 |Pages: 2622
DOI: 10.4018/978-1-59904-945-8
ISBN13: 9781599049458|ISBN10: 1599049457|EISBN13: 9781599049465
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Description & Coverage

End-User Computing: Concepts, Methodologies, Tools, and Applications compiles a vast collection of the most authoritative research in the development of computing applications and models by personnel other than IT departments and commercial vendors. With more than 200 chapters from nearly 400 of the world's leading experts on end-user computing this collection covers such topics as expert systems, quality assessment, user development, human factors, project teams, and user satisfaction.

A four-volume reference set that provides libraries with definitive studies covering all of the salient issues of the field, End-User Computing: Concepts, Methodologies, Tools, and Applications gives researchers, managers, and other professionals from a variety of fields the knowledge and tools they need to properly understand the role of end-user computing in the modern organization.


The many academic areas covered in this publication include, but are not limited to:

  • Benefits and Risks of End-User Web Development
  • Digital Literacy and the Position of the End-User
  • End User Computing
  • End User Computing Ergonomics
  • End User Computing Satisfaction
  • End-User Computing Success Measurement
  • End-User Developers
  • End-User Development Environments
  • End-User System Development
  • End-Users' Acceptance of ERP Systems
  • Gender and End-User Computing
  • Gender and the Internet User
  • Information Literacy Skills Required for Measurement of End-User Computing Satisfaction
  • Organization and Management Issues in the Past, Present, and Future of End-User Performance
Reviews and Testimonials

The diverse and comprehensive coverage of end-user technologies in this four-volume authoritative publication will contribute to a better understanding of all topics, research, and discoveries in this developing, significant field of study.

– Steve Clarke, University of Hull, United Kingdom

This book includes practical tips on research as well as detailed descriptive overviews of the topic discussed.

– Book News Inc. (June 2008)
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Editor/Author Biographies
Steve Clarke, Ph.D.received a BSc in Economics from The University of Kingston Upon Hull, an MBA from the University of Luton, and a PhD in human centred approaches to information systems development from Brunel University (UK). He is a professor of Information Systems in the University of Hull Business School (UK). He has extensive experience in management systems and information systems consultancy and research, focusing primarily on the identification and satisfaction of user needs and issues connected with knowledge management. His research interests include: social theory and information systems practice; strategic planning; and the impact of user involvement in the development of management systems. Professor Clarke is the co-editor of two books, Socio-Technical and Human Cognition Elements of Information Systems, 2003 published by Idea Group Publishing, and Beyond Knowledge Management, 2004 published by Idea Group Publishing.
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Editorial Review Board
  • Associate Editors:
  • Steve Clarke, University of Hull, UK
  • Murray E. Jennex, San Diego State University, USA
  • Annie Becker, Florida Institute of Technology USA
  • Ari-Veikko Anttiroiko, University of Tampere, Finland
  • Editorial Advisory Board:
  • Sherif Kamel, American University in Cairo, Egypt
  • In Lee, Western Illinois University, USA
  • Jerzy Kisielnicki, Warsaw University, Poland
  • Keng Siau, University of Nebraska-Lincoln, USA
  • Amar Gupta, Arizona University, USA
  • Craig van Slyke, University of Central Florida, USA
  • John Wang, Montclair State University, USA
  • Vishanth Weerakkody, Brunel University, UK