Knowledge Management 2.0: Organizational Models and Enterprise Strategies

Knowledge Management 2.0: Organizational Models and Enterprise Strategies

Imed Boughzala (Institut TELECOM, France) and Aurelie Dudezert (Ecole Centrale Paris, France)
Indexed In: SCOPUS
Release Date: September, 2011|Copyright: © 2012 |Pages: 282
DOI: 10.4018/978-1-61350-195-5
ISBN13: 9781613501955|ISBN10: 1613501951|EISBN13: 9781613501962
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Description & Coverage

In the last few years, knowledge management practices have evolved in organizations. The introduction of Web 2.0 technologies has encouraged new methods of information usage and knowledge sharing, which are frequently used by employees who already rely on these Web 2.0 technologies in their personal lives.

Knowledge Management 2.0: Organizational Models and Enterprise Strategies provides an overview of theoretical and empirical research on knowledge management generation in the Web 2.0 age. Research in this book highlights knowledge management evolution with a global focus and investigates the impact knowledge management 2.0 has on business models, enterprise governance and strategies, human resources, and IT design, implementation, and appropriation in organizations.


The many academic areas covered in this publication include, but are not limited to:

  • Inter-Organizational KM
  • KM 2.0 and Business Intelligence
  • KM 2.0 and Business Process Modeling
  • KM 2.0 and Business Work Practices
  • KM 2.0 and Competitive Strategy
  • KM 2.0 and Ethical Issues
  • KM 2.0 and HR Management
  • KM Through Social Networks and Communities Of Practice
  • Knowledge-Centric Work Practices and Skills
Reviews and Testimonials

Researchers and practitioners in information, computers, business, and other fields project the next generation of knowledge management, which is expected to take advantage of Web 2.0 technologies. They highlight areas with a global focus and an international dimension, comparing different approaches and practices developed in different countries and cultures.

– SciTech Book News, Book News Inc., December 2011

This is a valuable book for anyone working with knowledge management and today's digital natives and digital immigrants who use Web 2.0 to create and manage knowledge that is shared globally and across cultures.

– Sara Marcus, American Reference Books Annual, Volume 43

This book is meant for those connected with the fields of Management Science, Information Systems, Design Engineering, or anyone interested in the KM paradigms changing through Web 2.0 usages (Enterprise 2.0). It intends to serve as a valuable asset for academics (graduate students, researchers, and professors) in their research and teaching, as well as managers and practitioners in their KM strategy reformulation and Web 2.0 technologies implementation.

– Imed Boughzala, Institut TELECOM, France; and Aurelie Dudezert, Ecole Centrale Paris, France

The entirety of the authors who contributed with chapters to the book seem to share a common approach for phenomena related to the re-positioning of knowledge management practices, processes, and the profession in general, with respect to trends in the fields of Information and Communication Technologies.

– Adamantios Koumpis, Digital Enterprise Research Institute of the National University of Ireland, Galway

Reading this volume will present readers with useful insights for the world of practice and new horizons for developing interesting research topics.

– Alireza Isfandyari-Moghaddam, Islamic Azad University, Hamedan Branch, Online Information Review, Vol. 37, No. 3
Table of Contents
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Editor/Author Biographies
Imed Boughzala is an Associate Professor (and Deputy Chair from December 2005 to March 2008) at the Department of Information Systems at TELECOM Business School. Prior to joining the Institut Telecom, he was Assistant Professor at the University of Technology of Troyes and before, he managed several IT and KM projects on behalf of several companies. His research's interests are related to Collaboration Engineering and KM. As part of his research and consulting missions, he is working with companies as an expert in Knowledge Mapping and Modeling techniques, and as facilitator for virtual projects. From September 2006 to September 2008, he was the executive vice-president of the French Knowledge Management Club, an association of industrial companies. He is Associate Editor of the Information and Management, and also editor/author of several books in the area. In 2008 and 2009, he was visiting Professor for three successive semesters at Brunel West London University (UK), University of Arkansas, and University of Nebraska (USA).
Aurélie Dudezert is an Associate Professor (and Vice-Dean of Ecole Centrale PhD School since 2008) at Laboratoire Génie Industriel at Ecole Centrale Paris. Prior to joining Ecole Centrale, she was knowledge manager at Ernst & Young Center for Business Knowledge in Paris and then at TOTAL. Her research's interests are related to Knowledge Centric Organization. As part of his research and consulting missions, she is working with companies as an expert in Knowledge Management Audit and Knowledge Management organizational modes and practices. Since 2003 she is member of the French community of practices COP-1 that gather among 80 knowledge managers from industrial companies. She is editor/author of several refereed papers and books in the area.
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Editorial Review Board
  • Antonio Carlos de Oliveira Barroso, IPEN-CNEN/SP, Brazil
  • Nathalie Dupuis-Hepner, Ernst & Young, France
  • Jacques Igalens, TBS Toulouse Business School, France
  • Chris Kimble, Euromed Management, France
  • Meira Levy, Shenkar College of Engineering and Design, Israel
  • Benoit Montreuil, Universite Laval, Canada
  • Nicholas C. Romano, Oklahoma State University, USA
  • Jean-Michel Viola, ESC Rennes School of Business, France