IT Solutions Series: Humanizing Information Technology: Advice from Experts

IT Solutions Series: Humanizing Information Technology: Advice from Experts

G. David Garson (North Carolina State University, USA) and Shannon H. Schelin (North Carolina State University, USA)
Release Date: January, 2004|Copyright: © 2004 |Pages: 350
DOI: 10.4018/978-1-59140-245-9
ISBN13: 9781591402459|ISBN10: 159140245X|EISBN13: 9781591402466
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Description & Coverage
Description:

With the alarming rate of information technology changes over the past two decades, it is not unexpected that there is an evolution of the human side of IT that has forced many organizations to rethink their strategies in dealing with the human side of IT. People, just like computers, are main components of any information systems. And just as successful organizations must be willing to upgrade their equipment and facilities, they must also be alert to changing their viewpoints on various aspects of human behavior. New and emerging technologies result in human behavior responses which must be addressed with a view toward developing better theories about people and IT.

IT Solutions Series: Humanizing IT: Advice from Experts brings out a variety of views expressed by practitioners from corporate and public settings, who offer their experiences in dealing with the human byproduct of IT. (This book is a release under the IT Solution Series.)

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Editor/Author Biographies
G. David Garson is a full professor of public administration at North Carolina State University, where he teaches courses on American government, research methodology, computer applications, and geographic information systems. He was the recipient of the Donald Campbell Award (1995) from the policy studies organization, American Political Science Association, for outstanding contributions to policy research methodology and of the Aaron Wildavsky Book Award (1997) from the same organization. He is the author of Guide to Writing Quantitative Papers, Theses, and Dissertations (Dekker, 2001), Neural Network Analysis for Social Scientists (1998), and Computer Technology and Social Issues (1995). In addition he is editor of Social Dimensions of Information Technology (2000), Information Technology and Computer Applications in Public Administration: Issues and Trends (1999), and the Handbook of Public Information Systems (1999). He has also authored or edited 17 other books and authored more than 50 articles. For the last 20 years he has served as editor of the Social Science Computer Review and is on the editorial board of four additional journals.
Shannon H. Schelin is a doctoral student in public administration at North Carolina State University. In addition, she is an E-Government Research Associate at the University of North Carolina’s School of Government. Shannon has published several book chapters and articles, including “E-Government: An Overview” in Public Information Technology: Policy and Management Issues (2002), “Training for Digital Government” in Digital Government: Principles and Practices (2003), co-authored “E-Government” in The Internet Encyclopedia (forthcoming), “Residual Sum of Squares” in Encyclopedia of Social Science Research Methods (forthcoming), and co-authored “Analyzing Information Technology Investments in State Government” in Social Science Computer Review (forthcoming). Shannon has been selected for membership in Phi Kappa Phi, a national honor society for academic excellence, as well as Pi Alpha Alpha, a national honor society for public affairs and public administration. She teaches courses in American Government and State and Local Government at North Carolina State University.
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