Bringing the Social and Organisational Issues into Information Systems Development: The Story of Multiview

Bringing the Social and Organisational Issues into Information Systems Development: The Story of Multiview

David Avison (ESSEC Business School, France) and Trevor Wood-Harper (University of Salford, UK)
DOI: 10.4018/978-1-59140-104-9.ch001
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Abstract

Multiview is a framework to support the information systems development process. It was formulated originally in 1985, but has been developed and changed since that time. It was originally defined to take into account the human and organisational aspects of information systems development, as the alternative methodologies of the time–and most since that time–took a very technology-oriented approach. Furthermore, it is a contingency approach, and again this compares with the alternative bureaucratic and prescriptive methodologies. In this chapter, we describe the history of Multiview, and we reflect on the experiences of using it in action in many organisations.

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