Solving Common Business Problems with Microsoft Office

Abstract

The authors traced the process of revising and updating a long-existing Micro-Based Software class at the undergraduate level at Metropolitan State College of Denver. The course was designed to allow students to become proficient in end user computing at the operational business level. The revisions were prompted by the increasing sophistication of horizontal microcomputer application programs, the increase in the level of computer literacy among undergraduate School of Business students, and the students’ need for experience in problem solving and applying the theory they learned using the Microsoft Office software suite. A pilot class was taught utilizing the revised curriculum in the Fall of 2001. The revised curriculum involved using Web-based material and regular presentation sessions for solutions to assigned problems. An efficacy survey was administered at the end of the class, to determine student satisfaction with the revised curriculum. The success of the pilot class resulted in implementing the revised content in all sections of the Micro-Based Software class as of Spring semester, 2002.