MLA
Dos Santos, Manuel Alonso, et al. "The Mediator of Disconfirmation on Satisfaction and Consumer Intentions: Practical Application Effect in a Sporting Event." Strategies in Sports Marketing: Technologies and Emerging Trends, edited by Manuel Alonso Dos Santos, IGI Global, 2014, pp. 146-155. https://doi.org/10.4018/978-1-4666-5994-0.ch010
APA
Dos Santos, M. A., Baeza, S., & Ríos, F. J. (2014). The Mediator of Disconfirmation on Satisfaction and Consumer Intentions: Practical Application Effect in a Sporting Event. In M. Dos Santos (Ed.), Strategies in Sports Marketing: Technologies and Emerging Trends (pp. 146-155). IGI Global. https://doi.org/10.4018/978-1-4666-5994-0.ch010
Chicago
Dos Santos, Manuel Alonso, Steve Baeza, and Francisco Javier Montoro Ríos. "The Mediator of Disconfirmation on Satisfaction and Consumer Intentions: Practical Application Effect in a Sporting Event." In Strategies in Sports Marketing: Technologies and Emerging Trends, edited by Manuel Alonso Dos Santos, 146-155. Hershey, PA: IGI Global, 2014. https://doi.org/10.4018/978-1-4666-5994-0.ch010
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