What is Systemic Approach

Reducing the digital divide in order to build an information society for all is one of the top priorities for European policymakers. A better understanding of the determinants of broadband access at the individual level represents a key starting point for any e-inclusion policy. Based on a review of the literature on digital divide and broadband access, we document different approaches to understanding the digital divide and argue that these perspectives can also help to understand broadband access. Combining the digital divide and broadband literature provides a systematic and theory-based approach to the selection and inclusion of variables in different models. This chapter presents the results of a survey conducted in an Italian region. We provide some implications of our findings and argue that policymakers should explore the relationship between IT skills acquisition, broadband access, and Internet use in order to develop more effective policies and programs.