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What is Effectiveness and Efficiency

Handbook of Research on Strategies for Local E-Government Adoption and Implementation: Comparative Studies
In this chapter, effectiveness in the public sector means that the organization is able to achieve its goals and be competitive. Efficiency means that the resources are not wasted.
Published in Chapter:
Joint Service Development with the Local Authorities
Arla Juntunen (University of Helsinki, Finland)
DOI: 10.4018/978-1-60566-282-4.ch047
Abstract
There are still only few studies of the cooperation and collaboration of the governmental agencies and local authorities. This chapter presents a study of a joint e-service development from the viewpoint of a single actor, the Finnish Police. It also describes the challenges and benefits of the joint service point - “a one stop service” - development, and how the joint service development can change the customer contacts. It is argued in this chapter that the value creation potential depends on the effective management of the different actors and the definition of the roles of each party taking part in the joint service development.
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Routing in Vehicular Delay Tolerant Networks: A Comparision
While retaining the limited resources (buffer space, energy and bandwidth), the effectiveness of any routing algorithm is to achieve maximum and sufficient delivery probability keeping delivery delay within range or minimum, and for efficiency keeping the network overhead to lowest.
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