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What is Ethical Chatbot Manifesto (ECM)

Chapter 14

Multidisciplinary Approach to Information Technology in Library and Information Science

Outlines a set of principles and values that ChatGPT systems should adhere to respect the rights and dignity of users and third parties.

Published in Chapter:

ChatGPT and Its Ethical Implications on Libraries, Other Institutions, and Society: Is It a Viable Upgrade?

Barbara Jane Holland (Brooklyn Public Library, USA (Retired))

Source Title: Multidisciplinary Approach to Information Technology in Library and Information Science

DOI: 10.4018/979-8-3693-2841-5.ch014

Abstract

On March 28, 2023, an open letter titled “Pause Giant A.I. Experiments” was published by the Future of Life Institute, urging A.I. companies to draft a shared set of safety protocols around advanced A.I. development before creating more powerful software that may pose dangers to humanity. A wide range of ethical issues have been raised concerning Open AI's ChatGPT. The use of ChatGPT has demonstrated on numerous occasions that it encourages racial and gender bias. This (AI) chatbot system uses learning models that are not bias-free. The chatbot obeys the algorithm blindly and replies with the requested information when prompted. It cannot tell whether the information is skewed. This chapter examines the ethical implications ChatGPT can have on libraries, other institutions, and society.

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