What is JAWS

Access to information for all is a major component of library and information science in this digital era. Libraries in institutions of higher learning are mandated to provide information to all the patrons regardless of their ability to deal with the issue of inclusivity and social justice. A study on the innovations was conducted specifically for patrons with special needs in academic libraries. Different assistive technological types of equipment were outlined as well as the challenges encountered when using the assistive technology tools and applications. The observation was done at one of the academic libraries, and it was discovered that the library has a disability center that is used by patrons with special needs and manned by a trained librarian. The authors recommend the introduction of such services in all the academic libraries to cater to patrons with special needs.